Portion sizes....

Soldato
Joined
9 Oct 2011
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Edge of Sanity
So there I was in town waiting for my gf to finish up with an audition, and we decided stuff maccies lets get some semi real food at wetherspoons.

So I ordered a burger just to be a cheap beggar and get my free beer, so it arrives and I kid you not, there was about 15 chips on my plate, and most were bottom of the fryer crisp chip wannabes.

So i take it back to the bar and ask the chick who served us (also the manager) "Don't want to be a "Richard Head", but don't you think this is a bit snide? The lil girl over there has a mountain of chips with her burger" to which I get the reply, "wha' dya expect for a £4.99 cheapo burger? a bag of McCains?" So evil looks aside, I thought frakk it, gf paid for it better not kick fuss/ cause a scene.

Got back to the table, explained the scene to the gf which she informs me, that burger cost over £6, DAMMIT! Classic situation of when you have more fuel for the arguement but too late to use it.

I wouldn't have been that annoyed if everyone else had pants portions, but c'mon maccies would have gave me more than that and extra crispy chip wannabes.

So at nearly 30 am I getting old etc or was I in the right? I know what it's like after being in the trade through high school and uni but at times like that the customer is right. Those few extra chips would have made my day :(

Rant over :p
 
If i'd been spoken to like that by a member of staff in any restaurant/pub I'd have thrown a total wobbler tbh, contact higher management or owners of the place and make an official complaint.
 
That is sheer cheek. It doesnt matter how much the burger costs. Your a paying customer and you deserve the same level of service as anyone else. I would not have accepted being spoken too like that and I sure as hell would have demanded to speak to someone in charge.

I would lodge an official complaint if I was you.
 
Seeing as you spoke to the manager on site, you will not get any further with it there but a politely worded letter to W/spoons head office might get a response. It costs very little of your time and courtesy should have cost absolutely none of her's.
 
It's Wetherspoons, you should have gone into the kitchens and kicked the **** out of the reheater. Everyone must have thought you were a bit posh complaining. :p
 
Should've just taken a crap on the bar right in front of her, before pulling up your trousers, buckling your belt and saying "It's Wetherspoon's. What do you expect, dignity?".
 
If i'd been spoken to like that by a member of staff in any restaurant/pub I'd have thrown a total wobbler tbh, contact higher management or owners of the place and make an official complaint.

Id have gone bat **** crazy tbh.

You dont expect miracles from Weatherspoons tbh but thats unacceptable. There is a basic standard of food that should be offered. Ive had a few good meals from Weatherspoons, not troubling "Meal of the year" but decent in its price range.
 
Yeah, I wouldn't have taken that. I would have explained to her that the menu does not say that you get a crap burger and half a dozen chips. Explain to her that you are a customer that is paying and that if she ever speaks to you like that again you will formally complain.
 
Aye I usually kick off, just spent a week in Glasgow over half term, was only one time we went out to eat when I didn't complain or pull someone up about service. Thought since she had paid (for once :p ) I wouldn't make it awkward for her. Usually get guilt tripped about it when we get back home or what not.

Felt well posh with all these Liverpool FC and Rugby League fans about, and me complaining about some chips. Will send them an email with the situation explained clearly etc.
 
Where did you go? I usually get great service here...

Nothing against Glasgow, from there myself, just to some chain places for an easy breakfast or what not, one place that was boggin was the spoons on George Sq. not at Queen street, the old bank I think.

But yeah I'm just like that in general, lipstick marks on glasses, sticky tables when the place is dead and not busy at all, sh!t all over the toilets. I'm the guy to whine about it. Just because folk did it to me when I waited/served I'm passing that on ;)

I never do it confrontational though, lure them in then KA POW! Just peeved me today when I knew I was right but gf made me stand down over it.

Im so under the thumb lol
 
Ah right, gotcha.

Yea, I'm the same as you really. Service is so easy to do good enough that really small things can really let a place down.
 
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