Possible SSD issue?!

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21 Jan 2011
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I built a new system about 18 months ago and it's been amazing up until about a week ago.

I was playing days gone, then quit. Just after it got back to the desktop, I got a blue screen. After that, my ssd (aorus 1tb nvme gen4) wasn't recognised, not even in bios.

I came back to it the next day and it worked, played days gone, crashed and the same thing.

I switched from display port to hdmi and it seemed to work for a few days but now its doing it again.

The blue screens offer no help and I can't seem to find any record of what happened.

My instinct is saying the drive is failing but crystal disk is reporting no errors and 100% health.

If anyone has any insight what might be going on, I'd love to hear from you!
 
Bios update I've done and replaced the battery as well just in case!

I tried it with other games and it did it too.

I had a look in event viewer and all the info for the recent crashes were blank.

Specs:

Ryzen 9 3900x
Mb: gigabyte aorus ultra x570
Ram: patriot viper steel 32gb
Ssd: gigabyte aorus m.2 gen 4 1tb
Psu: corsair hx1000i
Gpu: msi amd radeon r390x
 
SSD’s generally have good error reporting when there is an issue.

Sounds like it only disappeared once, did you reset bios settings after the upgrade? I’ve had strange issues in the past due to that.

Also you could try it in one of the other nvme slots.

Verifying ram is a good suggestion as already suggested by running mentest.
 
I had an issue with a SATA SSD, where it wouldn't be detected on warm boots, but was always detected from a cold boot.
I never did find the cause, the problem seemed to go away on it's own.
 
Memtest just finished, all good. I've run Windows disk checker too and nothing, Crystal disk says the drive has 100% health!

I've not managed to run chkdsk on it yet as when I'm in cmd it's been on a boot disk try to problem solve it, and if I'm there, the drive isn't in bios either!

It's really baffling me!

I might get an nvme USB reader and use another system to clone that drive onto another drive to try and see if that does anything.
 
Right so a bit of progress, in desperation I took the side off my case and aimed a fan at the ssd.

It's still crash but it actually let's me boot up again, which is more than it did before!

It's not reporting its overheating, but that doesn't mean it's not.

It's 16 months old. Do I get an RMA? If so, is that through overclockers or gigabyte?
 
Right so a bit of progress, in desperation I took the side off my case and aimed a fan at the ssd.

It's still crash but it actually let's me boot up again, which is more than it did before!

It's not reporting its overheating, but that doesn't mean it's not.

It's 16 months old. Do I get an RMA? If so, is that through overclockers or gigabyte?


What do you mean by not reporting it's overheating?

Have you got anything installed to monitor the temp reported by the NVME? I'll be honest I don't really monitor that on my windows pc but on my semi server machine its on the dashboard.
 
Right so a bit of progress, in desperation I took the side off my case and aimed a fan at the ssd.

It's still crash but it actually let's me boot up again, which is more than it did before!

It's not reporting its overheating, but that doesn't mean it's not.

It's 16 months old. Do I get an RMA? If so, is that through overclockers or gigabyte?

Odd issue, is the ssd in an area where there would be a large heat buildup? Like right above GPU? Do you have good airflow in your case?

As for RMA, go through overclockers first and if not they will be able to pass you onto gigabyte
 
It really is odd!

The case has great airflow.

It was beneath my gpu and my first thought was it was battling the heat from that so I moved it, still no joy.

Ill get in touch with overclockers and see what they say.

I've bought a standard crucial mx500 to get me back up and running.
 
It really is odd!

The case has great airflow.

It was beneath my gpu and my first thought was it was battling the heat from that so I moved it, still no joy.

Ill get in touch with overclockers and see what they say.

I've bought a standard crucial mx500 to get me back up and running.
Did you check to see if there was any firmware update for the m2 ?
 
Updated the bios on my mb and also made sure my firmware was up to date on my drive too yeah.

I've dropped oc a message, if it can get fixed I'll be really happy, but I've managed to copy off anything important that was on there. It was mainly for Windows and games so it's not major.

Thank you all for your input!
 
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