Post OS update boot loop

Method · 31 Aug 2019 at 21:13

Hopefully I've put this in the right sub-category. Reason it's in here, my PC had a large Windows 10 update, one of those ones I left the room to sort stuff out.

I came back & the PC was in boot loop. Can't access the login screen or BIOS to do anything. The update took a couple of hours to complete.

For years it's worked 100% and I need you experts to assemble & give me options, minor to major obviously. I need back in, there are ssds with my kids pictures on them etc.

Thanks.

Method · 1 Sep 2019 at 11:00

Quartz said:
Just after the BIOS appears, press F8 repeatedly. This will get you to the recovery menu.

Into my MSI BIOS, F8 saying there is no USB media found. Which is right, I've no USB plugged in currently. Whereabouts do I get the recovery image to put a USB?

Method · 1 Sep 2019 at 12:05

Quartz said:
F8 should get you to the Windows recovery menu, not the BIOS recovery menu.

Doesn't seem to, only thing I can access is BIOS. I'm constantly smashing the f8 & nothing. I seem to only get one brief shot at accessing the BIOS too.

Method · 1 Sep 2019 at 15:32

ANDARIAL said:
Think it is F3 for recovery on MSI

Didn't seem to do anything, looking like an expensive paperweight now!

Method · 5 Sep 2019 at 21:33

Scort said:
Providing your drive(s) isn't bit locked, you can have them out, and put them into a caddy - then plug that in like a USB and save your files; if you don't fancy the Linux Live CD method that is.

Once you have your files nice and safe, download the Media Creation Tool from MS - that will allow you to download the o/s and write it as a bootable USB stick - from that you can access the Repair menu and run the Startup tool - the following details it better than me

Thanks for the reply, putting it in order is very handy!