Posting a Monitor,

David522 · 8 Feb 2021 at 18:28

Am currently trying to sell a monitor online, but having trouble finding a courier who will take it,
Parcel force says….. Items excluded from compensation for damage,
Any items that by their inherent nature are particularly susceptible to damage are excluded from compensation in the event of damage on all services. This includes pc monitors.

So if I send it with them and it gets damaged Tough! I get no compensation and will have to refund the buyer!

Can anyone recommend a good courier who will cover the insurance?
The Monitor is a Lenovo ThinkVision 4K 32" P32U-10 worth £850

suenstar · 9 Feb 2021 at 11:20

I believe FedEx is one of the couriers that is normally pretty good when it comes to shipping televisions and computer monitors.
Haven't shipped a screen for a couple of years, so things might have changed.

LiE · 9 Feb 2021 at 14:39

DHL I've used in the past, as long as it's under 37"

https://www.dhl.com/content/dam/dhl/local/gb/dhl-parcel/documents/pdf/gb-parcel-uk-claims-policy.pdf

■ Televisions or other electronic graphical display systems (with screen size exceeding 37 inches)

I've had to use their claim process too and they paid out.

David522 · 10 Feb 2021 at 11:32

Thanks!

Glanza · 10 Feb 2021 at 13:08

UPS seem to have deals with Acer and Asus for RMA collect and return, not had any issues with them for monitors.

LiE · 10 Feb 2021 at 13:59

Glanza said:
UPS seem to have deals with Acer and Asus for RMA collect and return, not had any issues with them for monitors.

Problem is, a lot of businesses have different terms with couriers vs consumers. UPS deliver iMacs/monitors for Apple, but I'm sure in their T&Cs they won't cover one via insurance.