power cord

Allan · 12 Sep 2006 at 21:34

The end of the power cord, the bit that plugs into the laptop needs to be positioned in a certain way to pass power into the unit. I don't know if the power cord bit is at fault or whether theres something loose inside, how would I find this out?

Humate · 12 Sep 2006 at 21:37

buy a new power cable and see if the problem persists?

benjo plz. · 12 Sep 2006 at 21:38

It sounds like the connector on the motherboard has been damaged, but it could also be the earth wire on the plug. Is it a toshiba?

Allan · 12 Sep 2006 at 21:39

Where would I get one from?

Allan · 12 Sep 2006 at 21:40

its from compaq

gurusan · 12 Sep 2006 at 21:42

Is it still under warranty?

Anyway you need to contact the manufacturer.

Allan · 12 Sep 2006 at 21:44

its imported from the states i dont think the warranty is valid here. Do these type of things happen a lot?

gurusan · 12 Sep 2006 at 21:45

It's a fairly common laptop problem, yes.

But...if it's the power cord that's the problem then you're lucky. Do you have access to another cord you can try? That would narrow down the problem to your cord....otherwise you'll need a motherboard repair/replacement most likely...which isn't that great at all.

Mang0 Tree · 12 Sep 2006 at 21:47

Allan said:
its imported from the states i dont think the warranty is valid here. Do these type of things happen a lot?

Are you sure it doesn't come with an international warranty? My T43 comes with one, surely a Compaq does too.

Allan · 12 Sep 2006 at 22:15

It expired last year either way, would insurance cover this?

sniffy · 12 Sep 2006 at 22:41

I don't think so but to be fair, I know little about that kind of stuff.

I do know though a lot of house insurance policies cover accidental damage.

sparemips · 12 Sep 2006 at 22:51

Had to re-solder a power connector inside an Armada a few years ago. It had 'dry jointed'.

You may be able to get the maintenance manuals off the HP site - I did for the Armada, as getting into laptops can be tricky.