Power supply dead after less then week

Danny1337

Danny1337

Danny1337

Associate
Joined
18 Dec 2021
Posts
18
Location
UK
Just got a new system from Overclockers not even had it a week and the power supply just died, my PC suddenly died now won't turn on checked the power cable to wall that is fine. The system I got was OcUK Gaming Oxygen Gaming PC - AMD Ryzen 5 5600X, GeForce RTX 3060Ti. What are the chances of a power suppply dieing like this?
 
The_Arbiter said:
With mass produced parts there's always going to be a few unlucky ones in the mix. The one you got isn't high end which increases the chances of a dud, but all the shops tend to use similar priced ones.

I'd check the fuse on the lead first, but if you post in the Customer Services section they'll help you out.
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I plugged the lead into a monitor and it worked, thanks I have already emailed Overclockers should I post there too?

I waited 13days to get the system which was much longer then they quoted so I fell behind on work only for it to die few days after receiving it im totally gutted :( Im hoping they just send out a new PSU anymore delays are really gonna mess me up as I work from home.

My previous system died hence my dilemma...
 
Thanks guys. Im beyond disappointed, I waited 12 working days for the system which was longer then overlookers quoted so I was behind on work, when it arrived just as I got everything setup and started to catchup it died while I was editing a video, so I've lost work too. I was very happy with the system and its performance was amazing atleast coming from my previous setup.

But it's almost been 3weeks without having a setup good enough to do heavy video editing. It could be worse I suppose but the overall experience has more been stress then I needed. Overclockers support always replied to my emails quickly atleast, I find there support generally good. I haven't had a reply yet since it's a Sunday im just hoping it's a simple PSU swap. Do you think I should just accept this is unlucky or could have Overclockers done better I guess they would have had no way of knowing the PSU was going to spontaneously die....

I did almost go with a prebuild but this system met exactly the kind of specs I wanted and I removed the OS and additional harddrive space as I had my own already so the final price wasn't to bad. On there site it said 10working days and 7working days lower on the page so I assumed it would be somewhere in between but after ordering and chasing them they told me 10-15days.
 
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pastymuncher said:
If that is a crappy Kolink psu they will most likely swap like for like so you will end up with another crappy unit. Insist on a upgrade to a decent brand such as Corsair, Seasonic, Phanteks etc even if you have to pay the difference. Kolink is being pushed by OCUK's parent company and they probably get them for next to nothing. Fitting one in a pc costing £1.5k is not acceptable.
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Thanks I think this is a good idea, I was thinking about doing that. I should have checked the PSU before I purchased but honestly I didn't expect it at this price and things being so hectic it just slipped my mind. Even after I checked the PSU after it died I didn't even check the brand until you guys mentioned. Infact the last PSU Overclockers recommended to me years ago was a EVGA 600w 80 Bronze and it lasted 5years still going strong in my other pc with a dead graphics card...
 
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I spoke to Overclockers they agreed to send me an upgraded replacement which is
"Seasonic G12-GC-650 650W 80+ Gold" hopefully this is the end of my problems, the dead unit was semi modular were as this one is fixed cables, not sure of the pros and cons of that but aslong as it works thats fine. Thanks
 
Im not really well versed on power supplies seagate from my knowledge was good and they didn't charge me extra. Im desperate to get back up and running so I phoned first thing this morning hoping it would be shipped today, perhaps I should have just payed the extra for something but they said it was a good power supply, It's been more then 3weeks without a decent setup so Im abit of a broken man right now haha. I use my PC for working from home and for fun so I've been abit lost. I have been using my really old PC and the motherboards on-board graphics since the graphics card died but I haven't been able to do any video editing(my job) or gaming. I've pretty much just been crying eating ice cream going to the gym and wondering what to do with myself. I did manage to render a very basic video as the CPU was still alive but the experience editing wasn't fun since I edit in 4k.
 
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I can't afford anymore delays the new PSU is coming tomorrow so hopefully I don't have anymore issues. I appreciate all of your help, I was surprised how many of you offered feedback and suggestions it made things alittle less stressful, though in hindsight I probably should have just gone with the PSU you guys recommended and payed the difference but Im so strap for cash already and the seagate seemed like a decent upgrade so I agreed. I can't really fault them on there support, they were fast to respond and helpful it's just been a bad experience of delays getting the system, chasing for my free offers, then the PSU dieing after literally a few days use. If I have any problems with the new PSU I will report back. The case is kolink and Im very happy with it so far lets hope it doesn't spontaneously combut too. Thanks
 
Thanks for the info it's always good to use forums to get some advice or second opinion, my nightmare however continues, I just received the new PSU hooked it up hit the power switch and besides a small clicking noise nothing happened. Looks like im back were I started.....

Edit: Im sorry guys false alarm my dad was trying to be helpful and he fitted the new PSU but he plugged in the PCIE into the CPU. I should have checked he had done it correctly.... System is up and running nothing has exploded yet. Sorry for the mix up Im just glad im back now typing on a usable desktop...
 
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Im sorry guys false alarm my dad was trying to be helpful and he fitted the new PSU but he plugged in the PCIE into the CPU. I should have checked he had done it correctly.... System is up and running nothing has exploded yet. Sorry for the mix up Im just glad im back now typing on a usable desktop...

Thanks again for your help.
 
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Yeah as my Dad fitted the PSU I didn't think to check something that basic, we eliminated parts one by one thinking maybe a faulty part was stopping it from booting I thought. Then he said wait what is this lead with CPU on it, then I was like noooooo facepalm....

Not sure if I should start a new thread somewhere for this but im having a weird problem, was having it when I first setup when I had my kolink of death PSU, my monitor is new also which is Dell S2721DGFA 27 Inch QHD (2560x1440) Gaming Monitor, 165Hz. Im on Windows 11 lastest updates and graphics drivers. Im encountering this really annoying screen dimming issue, it's almost like my screen brightness or contrast is shifting ever so slightly all the time, sometimes I can really see it shift if I change the window size of a program, but the main problem is it goes to dark. I came across a thread saying it was a display driver bug with Windows 11 and Nvidia was fixed it in the latest driver. Im on that version and still having the issue I even used Display Driver Uninstaller in safe mode and did a clean install of my Nvidia drivers without luck. I think it may be a HDR issue in Windows 11 possibly but im not sure. Turning HDR mode off Windows 11 looks awful on my display even if that was to fix the problem. I have checked night light is disabled, I tryed disabling the game bar, I've looked for all kind of dimming and brightness options in Windows but Im running out of ideas. The only thing I could think of is my actual monitor doing something but I can't see anything obvious in the settings that would be causing it....
 
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