I know lots of people on here have ordered gym equipment from them but has anyone had any issues with their customer service and did you get things sorted?
I ordered a load of stuff from them a month ago but only half of it arrived. They continually lie to me on the phone and tell me they will send the rest but then it's wait a few days and call again. You can't speak to anyone in charge and they can't issue refunds without authorisation.
I'm so sick of it that I'm seriously considering legal proceedings, but I haven't a clue how to start or if there's anything else I can do to get things resolved. If they weren't located all the way up in Scotland I'd go pay them a visit.
I ordered a load of stuff from them a month ago but only half of it arrived. They continually lie to me on the phone and tell me they will send the rest but then it's wait a few days and call again. You can't speak to anyone in charge and they can't issue refunds without authorisation.
I'm so sick of it that I'm seriously considering legal proceedings, but I haven't a clue how to start or if there's anything else I can do to get things resolved. If they weren't located all the way up in Scotland I'd go pay them a visit.