PPI Claims help

Slinkie · 20 Feb 2013 at 14:30

Hi all,

What is the best way for me to look into past loans and credit cards to see if there has ever been any unauthorised PPI payments?

I got my first credit card at university and since then I have had various loans and credit cards (all paid off now). I had a lot of debt (both credit card and loan) when I went travelling for a year and wasn’t working about 7 years ago.

I don’t think I am able to claim anything back (it would be a bonus if I did!) but the main reason I want to do this is that I am constantly getting harassed by companies willing saying how much I should be owed. (phones calls, texts and emails!).

I want to look into it myself to see if I am owed anything and if I am not I can at least tell them to stop hassling me as I have looked into it myself and claimed/ found nothing. I don’t have access to my old loan/ CC agreements as most got shredded and thrown away after the debt had been paid off and the card/ loan not used anymore.

So, ocuk, to help me put an end to this harassment please can you let me know the best way for me to go about looking into this process.

Thanks

Freakbro · 20 Feb 2013 at 14:35

Slinkie said:
I am constantly getting harassed by companies willing saying how much I should be owed. (phones calls, texts and emails!).

I want to look into it myself to see if I am owed anything and if I am not I can at least tell them to stop hassling me

Just tell them you have reclaimed it all anyway, that's what I did, it's the quickest and simplest way of getting rid of them, and over time they have all stopped ringing now.

As for how you can look into it, I don't know.

gillywibble · 20 Feb 2013 at 14:35

Myshra · 20 Feb 2013 at 14:36

The texts have a return rate of less than 1 in 1000, E-mails are worse, they are not reliable sources of reality. Contact the banks yourself - they all have PPI recovery systems sorted which you will be able to make use of. Google <bank> PPI, for example Nationwide's system is here: http://www.nationwide.co.uk/contact_us/making_a_complaint/PPI_complaint.htm.

[TW]Fox · 20 Feb 2013 at 14:41

If you can't remember if you ever had PPI then how would you remember that it was missold to you giving rise to a valid claim?

GravyMonster · 20 Feb 2013 at 14:42

[TW]Fox;23797477 said:
If you can't remember if you ever had PPI then how would you remember that it was missold to you giving rise to a valid claim?

It's funny what people suddenly remember when having £4,000 waved in front of them by iffy law firms.

Slinkie · 20 Feb 2013 at 15:01

Wow, pretty unhelpful. Thanks.

1.) If people are saying I am owed money, I am of course interested. However, I'd rather look into it myself rather than give my details to a third party. If I find I am not owed anything then I can tell them. If I find I am owed something then good for me. I'm sure it's not that time consuming to do.

2.) The whole point of not knowing if I have signed up for credit with PPI is that a lot of the time it was hidden in the small print and miss sold. If I had a CC or loan as a student or when I was travelling when I wasn't in full time employment I think I wouldn't have needed PPI.

3.) If I just tell people I have already claimed just to get them off my back but am owed something I'd like to know.

Rids · 20 Feb 2013 at 15:02

[TW]Fox;23797477 said:
If you can't remember if you ever had PPI then how would you remember that it was missold to you giving rise to a valid claim?

Came to post this.

Saw Fox had beat me to it.

Decided to +1 it.

Gilly · 20 Feb 2013 at 15:03

[TW]Fox;23797477 said:
If you can't remember if you ever had PPI then how would you remember that it was missold to you giving rise to a valid claim?

That argument is wholly counter-productive.

It is only guaranteed to not have been mis-sold if it was something you intentionally chose, and therefore were aware of.

Basher · 20 Feb 2013 at 15:10

[TW]Fox;23797477 said:
If you can't remember if you ever had PPI then how would you remember that it was missold to you giving rise to a valid claim?

Perhaps he can remember not asking for it?

mehuk · 20 Feb 2013 at 15:12

You don't have to remember as such

Go to the FOS website, download and complete a FOS questionnaire... its pretty key to remember certain stuff, dates ideally of when you took out the loan/card.... account numbers would be good as well.

Just fill it in best you can and then in Section E... lie

Key words to use are pressurised, not informed about other products, not asked about medical conditions.... just common sense stuff really.

The best way of doing it yourself... you get all the money back you deserve. Go through a law firm and they take 30% + VAT normally of what you get back. And they are more than likely to make it look generic... you can fluff yours up a bit.. I remember sitting in the office with the advisor, he said well if you don't take PPI chances are I cant give you this loan.... or take the loan with the PPI and ill cancel it, its something I cant take off at the beginning..... things like that.

Good luck.

asim18 · 20 Feb 2013 at 15:15

Gilly said:
That argument is wholly counter-productive.

It is only guaranteed to not have been mis-sold if it was something you intentionally chose, and therefore were aware of.

+1

Banks have a special department (read: guy sitting in-front of a computer) which you can contact to see if any of your past finance included PPI.

This is where you have to write for Barclays according to Link:

Barclays PPI Dept
Leicester
LE87 2BB

I'm sure you can easily find the other's.

Rids · 20 Feb 2013 at 15:15

So he can remember not asking for PPI, but at no point did he check the documents he signed, to see if PPI had been included? Yeah, thats likely. I really dont see how ignorance can be used as a defense, even at 18 when I signed up for my first credit card I was smart enough to tell them I wasnt interested in PPI.

PPI claims are the new whiplash compensation free for all, with a very high portion of the claimants simply being people looking to make a quick and mostly dishonest buck.

mehuk · 20 Feb 2013 at 15:21

Rids said:
So he can remember not asking for PPI, but at no point did he check the documents he signed, to see if PPI had been included? Yeah, thats likely. I really dont see how ignorance can be used as a defense, even at 18 when I signed up for my first credit card I was smart enough to tell them I wasnt interested in PPI.

PPI claims are the new whiplash compensation free for all, with a very high portion of the claimants simply being people looking to make a quick and mostly dishonest buck.

Of course they are.

You can even get your money back IF you have had a successful claim as well...

So the insurance you didn't know you had, actually benefitted you by paying out when you had 'x' problem.... and yet you are still claiming it was mis-sold

Crazy world.

Slinkie · 20 Feb 2013 at 15:22

Rids said:
So he can remember not asking for PPI, but at no point did he check the documents he signed, to see if PPI had been included? Yeah, thats likely. I really dont see how ignorance can be used as a defense, even at 18 when I signed up for my first credit card I was smart enough to tell them I wasnt interested in PPI.

PPI claims are the new whiplash compensation free for all, with a very high portion of the claimants simply being people looking to make a quick and mostly dishonest buck.

Haha, get over yourself. The whole point of this is that in the past to take out loans and credit cards the documents already included ppi even if you couldn't use it. It's these instances that I am interested in. If I have taken a loan out, had to pay ppi but was in full time employment and able to use it if anything happened then it's my own fault for not declining a product that did I could use if I needed to.

Thanks for putting your needless rant in my thread though. Hopefully you feel better for it.

Gilly · 20 Feb 2013 at 15:22

Dishonest? How do you define 'very high portion'?

I don't think the banks would have set aside such a vast sum of money for something that wasn't unlawful for them to do in the first place. It is not a good will gesture.

Bromhead · 20 Feb 2013 at 15:23

Gilly said:
That argument is wholly counter-productive.

It is only guaranteed to not have been mis-sold if it was something you intentionally chose, and therefore were aware of.

Pretty much this. It would strike me as odd if someone DID know about the PPI and exactly what the details were should they have chosen it, therefore no valid claim. I imagine not knowing about this detail are the main category of people to which refunds are being given.

My advise op would be to contact your Bank directly, they have put systems in place so that they can check this for you, you don't need any third party cowboys who will take a percent.

On Holiday · 20 Feb 2013 at 15:32

"Mis-sold PPI" aka you were sold it and you didn't need it.

Rids · 20 Feb 2013 at 15:32

Slinkie said:
Haha, get over yourself. The whole point of this is that in the past to take out loans and credit cards the documents already included ppi even if you couldn't use it. It's these instances that I am interested in. If I have taken a loan out, had to pay ppi but was in full time employment and able to use it if anything happened then it's my own fault for not declining a product that did I could use if I needed to.

Thanks for putting your needless rant in my thread though. Hopefully you feel better for it.

I have worked for two banks in my time, and arranged loans with probably 3 other banks over the years, along with god knows how many credit cards. At no point have I ever experienced this "hidden" PPI that people speak of. I would also argue that is the responsibility of the person buying the product - ie the PPI - to check the policy documents to ensure that the cover is satisfactory.

There are very few situations in which I feel the banks should investigated for genuine mis-selling. If you were told that your loan acceptance was dependent on you taking PPI then you had no way to know any different, and the advisor in question was a scumbag. Also if you have declared yourself self-employed, a student, etc then the advisor needs to take some of the responsibility for pitching the product, but you should have read the key facts document to make sure you knew exactly what you were buying.

Gilly said:
Dishonest? How do you define 'very high portion'?

I don't think the banks would have set aside such a vast sum of money for something that wasn't unlawful for them to do in the first place. It is not a good will gesture.

I'm afraid I have no relevant statistically analysis other than a circle of friends and aquaintances. This is an assumption based on those, and perhaps not a fair reprensentation of the overall population. However given the prevelance of PPI cold calling, the 9000 adverts you will find in the back of the newspaper... I'd imagine that at least 60% of claims were dishonest.

I imagine the banks have set aside such a large amount of funds because it is going to be incredibly difficult for them to prove that PPI was not mis-sold. It comes down to the word of the customer, who is going to vehemently deny they wanted PPI / knew about it etc - vs the word of an advisor who probably doesnt recall the custiomer, or has maybe already moved on to another organisation. It would most likely cost the bank far more money to contest each claim in court than it will just to pay out.

asim18 · 20 Feb 2013 at 15:41

Rids said:
At no point have I ever experienced this "hidden" PPI that people speak of.

Hidden and mis-sold are two different things bro.