Hey, I'm posting this on behalf of my sister who recently bought a prebuilt system from Overclockers.
Due to work, covid and the distance we live apart I couldn't build it for her in the time frame she wanted it, but I did look at what she what she'd selected prior to purchasing and gave it the green light. However, on the spec sheet regarding the PSU only detailed, "Power Supply: 850W 80 Plus Gold Power Supply". I figured it'd be fine, but a few days ago I asked her to email me the spec sheet, mainly because i'd been following the palaver regarding the Gigabyte PSUs and low and behold there's the 850W one in her new prebuilt.
I briefly explained the situation regarding that particular model and told her to email Overclockers technical support asking their advice. The response she got was;
"Not at all, there is no know issue or recall on this item. The system is covered by the 3 year warranty for your peace of mind."
I know the failure rate was something like half and that Gigabyte said they'd be fine in real world usage, but it's still a bit concerning for her. I'm not really sure where to go from here due to my limitation currently been able to get to her.
Due to work, covid and the distance we live apart I couldn't build it for her in the time frame she wanted it, but I did look at what she what she'd selected prior to purchasing and gave it the green light. However, on the spec sheet regarding the PSU only detailed, "Power Supply: 850W 80 Plus Gold Power Supply". I figured it'd be fine, but a few days ago I asked her to email me the spec sheet, mainly because i'd been following the palaver regarding the Gigabyte PSUs and low and behold there's the 850W one in her new prebuilt.
I briefly explained the situation regarding that particular model and told her to email Overclockers technical support asking their advice. The response she got was;
"Not at all, there is no know issue or recall on this item. The system is covered by the 3 year warranty for your peace of mind."
I know the failure rate was something like half and that Gigabyte said they'd be fine in real world usage, but it's still a bit concerning for her. I'm not really sure where to go from here due to my limitation currently been able to get to her.