Printer problem

[drphibes]

Hi all

On my trip to the village post office today I got speaking to an oap who it turned out has been having problems with his printer. Now the only thing I know about his problem at the moment is the printer is a HP usb printer and the problem is that he said that he cannot print and documents from wordpad or MS word yet he can get the printer to print a test page .
I have not heard of this kind of problem before so anybody got any possible answers to this strange problem ?

Cheers

Drphibes

 

[drphibes]

I do think he said he had made the hp printer the default printer on his pc. obviously it is always a bit tricky to try and fault find without seeing the problem with your own eyes. I did find it strange that the printer would fire out a test sheet but would not print anything else.

Drphibes

 

[drphibes]

I would have thought the printers test page. The way he was talking it sounded like he could not print anything out really so I am presuming the only thing that works was the printer test page.

Drphibes