Problem mapping NAS drive

[Mr. Peri Peri]

Just got a new Iomega NAS drive. Having a strange problem with the PC though and being unable to map the drive.

I have a laptop as well and there are no issues with that, maps just fine.

Both machines are running Windows 7 and all connected to the same network. The PC can access the web interface of the drive and ping it, but cannot map the drive for some reason, says that the network location cannot be found.

Any ideas as to why the laptop could do it no problem but the PC can't?

 

[KIA]

Access the NAS using \\IP_GOES_HERE

 

[Mr. Peri Peri]

That's what I was doing. As I said it works perfect on the laptop but not on the PC, it's really strange.

To map I was using (for example) \\192.168.1.18\Storage

 

[KIA]

Can you browse to \\192.168.1.18?

 

[Mr. Peri Peri]

Yes I can.

I can ping the drive, browse to the web interface, the Iomega software on the PC picks the drive up. The only problem is that I cannot map it as a network drive, even though it works fine on the laptop.

 

[asim18]

Did you ever disable any services on your PC?

 

[Mr. Peri Peri]

Nope, pretty sure I have not disabled anything.

 

[KIA]

Can you browse to \\192.168.1.18?

Browse the share. Open Computer and whack it in the address field.

 

[Mr. Peri Peri]

I can browse to the web interface from a web browser, but I cannot browse to it from Explorer, or map it as a drive.

 

[Mr. Peri Peri]

Just tried mapping the drive to another Windows 7 laptop and it worked first time no problem. The issue is definitely limited to the PC, I just don't know what's causing it.

 

[asim18]

Tried disabling firewall?

 

[Mr. Peri Peri]

Well I finally got to the bottom of this.

The Client for Microsoft Networks was, for some reason, not installed on that NIC. Installing this solved the issue. Thanks for the suggestions.