problem with an ebay member

Underboss
Joined
20 Oct 2002
Posts
33,897
Location
Oxfordshire / Bucks
Basically it was an old joystick for the 8-bit computers, and i couldnt test it before i put it on ebay.

on the auction I STATE that it is untested and I would refund money.
so anyway, guy buys it, i send it out to him, he gets it, doesent work, leaves me negative feedback, soon as i noticed it, I sent him an email to ask why he didnt contact me first, and i also said I would have refunded his money.

got an email back from him saying "you could send me a replacement"

so I email him back explaining it was from my private collection and I am no trader, his reply? :

"cheeky git, remove my neg feedback, send me a rplacement, i will remove your neg feedback"

So i've just replied to that saying
"For a start u should have contacted me first, secondly i dont have a replacement, i bought it years ago when i had an 8-bit computer, it was from my private collection."

lets see what his says to that !
 
Yewen said:
You sold it as untested, so you are within the description of how you sold it.

You said you would refund, have you offered it to him?


not as such, no, but he has already left me negative feedback, which was uncalled for
 
JBuk said:
if hes unfairly given you bad feedback then contact Ebay, they are pretty helpfull most of the time


I rember a different auction site, and some 1 gave me neg freedback, so i contacted customer servies they removed it there and then!
 
Cueball said:
+1

I don't deal with certified idiots on eBay. Alas, they are truely few and far between - most people are kind and genuine.


I agree, i will add him to my blackball after this is over :)
 
finally a reply from last contact

"erm...you had more than one for sale, did you not? Did you cash my cheque no probs?"

Hi, Yes I did, another ebay member bought one, and you bought the other. I have cashed the cheque but not checked to see if it had cleared I just send the item to you
 
stop it, just stop it now.
----- Original Message -----
From: HIM
To: ME
Sent: Sunday, June 18, 2006 10:46 AM
Subject: Re: Message from eBay Member Regarding Item #


oh and by the way, I am no trader, all the stuff i am selling is all from my personal collection
----- Original Message -----
From: HIM
To: ME
Sent: Sunday, June 18, 2006 10:04 AM
Subject: Re: Message from eBay Member Regarding Item #


you could send me a replacement
 
Phil99 said:
Say you'll remove his negative feedback and then consider a refund, fill in the withdraw feedback form then if he co-operates it'll remove your negative to him, but have the added bonus of removing the feedback he left for you :D (then ignore him completely)

Had this happen with me when I left a positive for a seller but said the packaging could have been better, he left me a neg and both ratings ended up being removed :)

http://feedback.ebay.co.uk/ws/eBayISAPI.dll?MFWRequest

thats what im thinking: )
 
1.Only 1 was sold end of
2.You know money was good
3. If i could retract neg f/b i would, so would you.
I dont think f/b can be altered


:eek:
 
I am in two minds at the moment

1) Leave it and keep the cash, and leave the negative on my profile
2) refund him and get a mutal agreement

suggestions?
 
I haden't contact him, and I just received an email saying "Are you interested in do a mutal agreement" ?

so it looks like im going down that route now.
oh well
 
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