Associate
- Joined
- 18 Mar 2003
- Posts
- 1,129
I placed an order with an online game retailer last week. I was expecting a quick delivery but something is not right.
First, the status said 'Waiting Dispatch'. This it did for 2 days.
Then next it said 'Packed - Awaiting Collection' which it has done so for 5 days.
Getting a bit worried about this (like who the heck are they waiting for to collect it?) I contacted customers services, and the proprietor directly by email, but no one has replied.
There is an 0845 number but it goes to an answerphone and again my calls are not returned.
I've told them to totally cancel the order and that if the package turns up it will be refused as undeliverable.
I've asked for a refund but I get this feeling I won't get it for a while ... if at all.
First, the status said 'Waiting Dispatch'. This it did for 2 days.
Then next it said 'Packed - Awaiting Collection' which it has done so for 5 days.
Getting a bit worried about this (like who the heck are they waiting for to collect it?) I contacted customers services, and the proprietor directly by email, but no one has replied.
There is an 0845 number but it goes to an answerphone and again my calls are not returned.
I've told them to totally cancel the order and that if the package turns up it will be refused as undeliverable.
I've asked for a refund but I get this feeling I won't get it for a while ... if at all.
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