problem with comptuer games crashing

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19 Sep 2009
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sorry if this is the wrong section as im new here

i just purchased the ultima vanquish, http://www.overclockers.co.uk/showproduct.php?prodid=FS-065-OE, with the gtx 285

im getting problems with games and other graphics things such as 3dmark crashing, im getting an 'out of memory' error, and something along the lines of 'nv4_disp' crashing

i have windows xp pro installed (32 bit, not 64, should i get 64 bit?)

can anyone shed any info please! i want to play some games :(
 
DO NOT get XP 64bit unless you really know what you're doing. It's such a load of hassle, it's just not worth it.

Can you download and install the latest version of a program called CPU-Z (or Coretemp or PC Wizard, any will do) and also GPU-Z?
These will allow you to see the temperatures of the various pieces of hardware in your pre-built PC.
Once you've found the temperatures for when your PC is idle, post them here along with any information on the hardware and software you can find, eg. what the CPU is all the way to what version of driver software is installed. PC wizard helps no end here.
(You can then download and install the latest versions of intelburntest or prime95 and furmark which will work your pc to 100%, allowing you to see the load temperatures. This step probably won't be necessary).
Also take a photo of your case side panel (centred on the fan) fairly close up and post it here.

It may be that overheating is causing this issue, or (more likely) it is a driver issue (as breadturbo suggested), or perhaps a faulty piece of hardware or even just a loose cable.

If you do what I've suggested - You'll give the guys here the best possible chance to help you out. Sorry I can't, it's school tomorrow and I need sleep :p
 
I had the latest drivers installed. its xp pro sp3.

all chipset drivers etc were installed fine, and then latest nvidia drivers

i tried reverting back to 182.50 drivers as i read on another forum to try this (uninstalled via control panel and with driver cleaner pro as per instructions found from searchnig this forum). tried running 3dmark06 and it BSOD'd on me, crashing earlier than it usually does!

I shall try the things you have suggested zsolmanz and report back shortly

am a bit let down as i was expecting everything to work fine! (took me a while to save up for this pc, was hopin to just install a game and fire away but seemingly not!) but i do appreciate that it could be something small causing the problem and even maybe something silly of my own fault. hopefully nothing as bad as faulty hardware tho :(

will try any suggestions put forth. am quite new to some of this so go easy please :p any help is muchos appreciated!
 
ok i got the temperatures and have screenshotted them

what info exactly is of use out of pc wizard? there seems to be a LOT of info, so if theres any specifics needed let me know and ill post them up

cpuy.jpg


gfxs.jpg


also ive noticed a few things saying the processer is at 2.7ghz, whereas its advertised as 2.8ghz on the OCUK site, whats this all about?

' General Information :
Type : Intel Core i7
Internal Specification : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz '

cheers!
 
heres a dump of the BSOD in 3dmark

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected and running when watchdog detects a
timeout condition then DbgBreakPoint() will be called instead of KeBugCheckEx()
and detailed message including bugcheck arguments will be printed to the
debugger. This way we can identify an offending thread, set breakpoints in it,
and hit go to return to the spinning code to debug it further. Because
KeBugCheckEx() is not called the .bugcheck directive will not return bugcheck
information in this case. The arguments are already printed out to the kernel
debugger. You can also retrieve them from a global variable via
"dd watchdog!g_WdBugCheckData l5" (use dq on NT64).
On MP machines it is possible to hit a timeout when the spinning thread is
interrupted by hardware interrupt and ISR or DPC routine is running at the time
of the bugcheck (this is because the timeout's work item can be delivered and
handled on the second CPU and the same time). If this is the case you will have
to look deeper at the offending thread's stack (e.g. using dds) to determine
spinning code which caused the timeout to occur.
Arguments:
Arg1: 88f21bf0, Pointer to a stuck thread object. Do .thread then kb on it to find
the hung location.
Arg2: 88e6a2b8, Pointer to a DEFERRED_WATCHDOG object.
Arg3: ba50fcbc, Pointer to offending driver name.
Arg4: 00000001, Number of times "intercepted" bugcheck 0xEA was hit (see notes).

Debugging Details:
------------------

ERROR - could not read driver name for bugcheck parameter 3


FAULTING_THREAD: 88f21bf0

FAULTING_IP:
nv4_disp+17a339
bf18c339 ?? ???

IMAGE_NAME: nv4_disp.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 49cd10ab

MODULE_NAME: nv4_disp

FAULTING_MODULE: bf012000 nv4_disp

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 4

BUGCHECK_STR: 0xEA

PROCESS_NAME: 3DMark06.exe

LAST_CONTROL_TRANSFER: from 00000000 to bf18c339

STACK_TEXT:
b594f780 00000000 e21aff14 b594f8b4 bf18e5dc nv4_disp+0x17a339


STACK_COMMAND: .thread 0xffffffff88f21bf0 ; kb

FOLLOWUP_IP:
nv4_disp+17a339
bf18c339 ?? ???

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nv4_disp+17a339

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0xEA_IMAGE_nv4_disp.dll_DATE_2009_03_27

BUCKET_ID: 0xEA_IMAGE_nv4_disp.dll_DATE_2009_03_27
 
also tried running the atitool to scan for artifacts from advice on this page

http://forums.guru3d.com/showthread.php?t=225054

the temp starts increasing when running the test, last reading i saw was 55 before the comp BSOD'd on me

im guessing this is looking more and more like a fault with the card itself? im hoping but looks like i may have to contact ocuk tommorrow :(

cheers
 
done the above and still crashing

also loads of artifacts in atitools with temperature shooting up

anyone else any suggestions at all? anything appreciated!
 
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