Problem with internet need help asap !

armagedonas32 · 6 Apr 2017 at 17:56

hello guys. I need some help with my internet, agency gave me draytek ap 900 vigor router and I have internet only for 2 days and after that always it's off, I'm using wireless internet , router working perfectly but light doesn't blink lan a1 - internet cable is connected there. So last time they fix it and was working 2 days and i was trying to download movie and I saw how internet going down and boom no internet connection writhing on the laptop, what's the problem ? Any ideas what to do ? I can see router on my computer but I don't know how to fix again my internet , I called agency so they might come tomorrow or after.... I need help please ! By the way I have 2 cables. 1 power from socket and another one blue cable from the wall to the router.internet is very fast 70mb/s on netspeed and ping is 7ms.

armagedonas32 · 6 Apr 2017 at 18:57

Well I try to restart and still nothing , I left it off during the night and still the same

armagedonas32 · 6 Apr 2017 at 21:25

I try to connect with Ethernet cable and looks like router working, lan a1 port was on but internet is not working still, it says on my computer Ethernet doesn't have valid ip adress smth like that and i try many commands on cmd to reset and nothing , any ideas ?

armagedonas32 · 6 Apr 2017 at 21:40

Well, when I moved to this house was only draytek ap 900 vigor and thats it, its agency router, even if u can call it router, I think my internet is BT actually i don't know many things about this networking, but I'll try to answer all questions. I don't have any modem, just vigor ap900 connected to the socket and one extra cable from the wall to ap900

armagedonas32 · 6 Apr 2017 at 21:49

Ethernet port like on the draytek, the same one

armagedonas32 · 6 Apr 2017 at 21:53

Well i live in studio flat so I don't know, they told me this internet it's only for me haha but I don't think so

armagedonas32 · 6 Apr 2017 at 22:02

No its not working, saying cable is not connected but i plugged to my laptop, only says it's connect when I using another cable from vigor to laptop but it's saying ip adress is not valid, so I don't understand nothing. And why it was working only few days internet....

armagedonas32 · 6 Apr 2017 at 22:10

Ok i reported already to agency, they will come tomorrow and let's see what's gonna happen, do you think I have to buy new router ? This access point is useful?

armagedonas32 · 6 Apr 2017 at 22:21

Ok I'll try to ask , let's see what's gonna happen and I will post it here, thanks for information

armagedonas32 · 10 Apr 2017 at 23:25

so i have internet already, its working good, problem was with cables outside the house, he plug the cable and its working perfect, i was trying to connect to my router but i dont know password, i think they change it, i try like admin-admin, admin-password and its not working, i just saw many people connected to the same BT line, so i dont know, i cant change any settings, what should i check now till internet working perfect, maybe tomorrow will be off again....