Problem with MS patch KB973869 on WinXP x64

BloodyL

BloodyL

BloodyL

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Just a quick heads up on this one, the patch installs fine on my system yet MU/WU keeps on pushing the patch on to my system.
I've had to disable Automatic Updates (And as a consequence I've also had to disable the Security Centre to get rid of the systray icon.)

A quick google reveals other people suffering from the same problem, and the only instructions for repair are to contact Microsoft for help.

has anyone else come across this?, if so, have you managed to sort it out?

Cheers.
 
Further reading reveals the culprit:

FYI, I opened a call with MS. The issue appears to be that the file it needs to update (wdhtmled.ocx) doesn't necessarily already exist on a 64-bit system. It puts it into the dll cache folder successfully, but nowhere else. So the detection logic is looking for the updated file but doesn't find it, and thus thinks the update is still needed. They are researching the issue and I'll post an update when I hear back.
Click to expand...

http://forums.techarena.in/windows-x64-edition/1230565.htm
 
I was gonna say, I updated a few machines today with no problems but they are all 32 bit. Thanks for the heads up though I'm sure someone else will ask.
 
You will need to uninstall the patch from Add/Remove programs (tick the show updates box), do not reboot.
Then you will need to clear out the C:\Windows\SoftwareDistribution\Download\ folder, now reboot.
Try and install the update and it should fail with an error.
Do not try to run it again.
Now go to Windows Update/Microsoft Update and hide the update.

That should keep it at bay until it is fixed.

It is worth noting the KB973869 is a security patch, typical.
 
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