Problem with my Dell 2209WAf

teb

teb

teb

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Hey guys, this is kind of more of a technical question - it's monitor related so I thought I'd post it in here. Any help is greatly appreciated!

I bought my Dell 2209WAf in January 2010 (so I've had it a while), I'm using two monitors plugged into a Nvidia GTS 250 with DVI cables.

One day I wake up, turn on both of my monitors and the Dell instantly "falls asleep". I tried swapping the cables etc but nothing seemed to work; I did all of the tests (unplugging the monitor and turning it on) and it seemed to work fine in terms of the monitor itself.

I don't think it's a driver fault or anything of that nature since it literally doesn't detect the monitor at all (not just saying unknown PnP and such).

Essentially the monitor isn't being detected yet seems to be working itself as an entity. I don't know if it's a problem with the graphics card, the monitor itself or some settings within my computer.

I believe the monitor is still under the warranty (and I have the order number) but I wanted to post here first to avoid hassle if anyone has any idea of a solution for me.

Thanks very much,
Sam.
 
Have you tried the monitor with the other DVI connector on the graphics card?

Have you tried using the VGA connector on the monitor with a DVI/VGA adapter on the graphics card?
 
Hi there,

Can you access the on-screen menus at all or does it just want to go to sleep all the time?

+ to surveyor's suggestions to try out the other DVI connection on the graphics card (the one that is know to work with the other monitor) and the VGA connection

If you don't get any luck with any of these things then it does sound like you have a faulty monitor there, so I would get onto dell asap so they can get a replacement to you fast.

Just make sure you have the Dell "Works Order Number" (on a sticker on the original box), the monitor serial number (on the pull-out card on the side - it follows "S/N") and the name company name of the reseller you bought from (if it's OCUK then this is Esnet Ltd) in front of you when you call up dell.

Dell's technical support line is 0844 338 1200, ring this and asked to be put through to the monitor department. Once there be ready with the above info and explain the issue. Hopefully they will sort you out a replacement fast.
 
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Unfortunately both monitors only have a DVI Connector, and both of the slots on my GFX card are also only DVI.

I can view the onscreen menus but it seems a little slower than it has been in the past, i'm not sure if that's an indication of anything.

I tried plugging each of them into the separate DVI ports, the dell got nothing on both and my other monitor was fine in one but seemed a little iffy in the other choosing the wrong resolution and taking a little longer to load up but I'm not sure if that points to any issue once again.

Thanks,
Sam.
 
The 2209WA definately has a VGA port (got one at home) and it should have come with a VGA cable in the box. The only thing you may be lacking is a DVI-I to VGA adapter, but these do usually come bundled with the graphics card.
 
cmndr_andi said:
The 2209WA definately has a VGA port (got one at home) and it should have come with a VGA cable in the box. The only thing you may be lacking is a DVI-I to VGA adapter, but these do usually come bundled with the graphics card.
Click to expand...

I have 3 of these at home and number at work and they all have VGA :confused:
 
Hmm I guess they do have a VGA port on them, but the problem is I haven't got a VGA cable nor an adapter (since my card only has 2x dvi ports)
 
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