Problem with my internet

tomanders91 · 6 May 2007 at 15:21

Ok im writing this quick before it ha ppens again, basicly every so often (seems to be more regular now) my internet just decides to come off, the little internet light on the router goes off, and the ethernet light on my modem goes off too, and i have to take out the ethernet cable and plug it back in everytime to get it working again, sometimes it needs a restart at the mains, now do you think this is a broken ethernet port in my modem? Because the router is brand new and has been working fine, ive now tried 2 different ethernet cables incase one was broken and its still hapening.

My modem is an old Silver NTL one, which my mate did say hes had 2 with dodgy ethernet ports.

Thanks to any suggestions.

Dodger · 6 May 2007 at 15:23

tomanders91 said:
Ok im writing this quick before it ha ppens again, basicly every so often (seems to be more regular now) my internet just decides to come off, the little internet light on the router goes off, and the ethernet light on my modem goes off too, and i have to take out the ethernet cable and plug it back in everytime to get it working again, sometimes it needs a restart at the mains, now do you think this is a broken ethernet port in my modem? Because the router is brand new and has been working fine, ive now tried 2 different ethernet cables incase one was broken and its still hapening.

My modem is an old Silver NTL one, which my mate did say hes had 2 with dodgy ethernet ports.

Thanks to any suggestions.

Could also be your filters, have you got any spare ones to test?

tomanders91 · 6 May 2007 at 15:27

sorry im thick, filters? lol

Dodger · 6 May 2007 at 15:29

tomanders91 said:
sorry im thick, filters? lol

Uhm like the ADSL Telephone filters.

tomanders91 · 6 May 2007 at 15:57

dont think its that, but dont have any spear ones anyway

tomanders91 · 6 May 2007 at 16:40

now getting constant disconnects from games plus downloads seem to not go higher that 8 kb/s and also seem to stop and restart internet (firefox) is slow and unresponsive, something is seriously wrong.

Im on NTL 4mb btw.

LoadsaMoney · 6 May 2007 at 18:15

Contact your ISP get them to run a check on your line see if they pick up any problems, as you may have a fault on your line.

tomanders91 · 7 May 2007 at 12:21

ok i just subribes to fileplanet, hoping to get some faster downloads today, but there going at 20kb/s when its supposed to max out your connection when you pay ffs! Also that keeps pausing etc aswell.

Can someone please tell me if i buy a new NTL/VM modem off ebay or something, it should work ok with my current stuff?

c@tbyte · 7 May 2007 at 13:21

tomanders91 said:
Can someone please tell me if i buy a new NTL/VM modem off ebay or something, it should work ok with my current stuff?

You'll have to get a new modem direct from NTL/VM. If it's your modem at fault they'll replace it for free.
The least you can do is phone and get them to check your line out.