Problem with my NZXT Kraken X61

ChrisPye999

ChrisPye999

ChrisPye999

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Joined
6 Mar 2013
Posts
85
OK so I just got a new system with the NZXT Kraken X61 installed (I did not build this computer myself and would not know how to do so) and for some reason the LED on the front of the device will not turn off when I shut my PC down. I have the CAM 1.2.3 software installed (this is the latest version) just for reference. I have tried googling the problem and the NZXT tech page says that this is normal and on another page I found a workaround that tells me to change a setting in the BIOS to allow it to turn off (something called s4/s5???) but that will also stop me from being able to charge devices when the computer is turned off (something which I do all the time).

So is anyone else having this problem and has anyone else managed to fix it without having to resort to switching the motherboard power off?

If this is a bug in the software, I'm surprised that NZXT do not seem to be doing anything about it (as this watercooler has been out for months and the language from NZXT make it seem like they do not see it as a problem).

I have also spoken to the shop that bought all the parts and built my computer and they have told me they can't refund the cooler as it's a software fault and not a problem with the cooler itself.

As a workaround of my own I have managed to turn the LED colour to black which has helped a bit but there is still a light on inside the pump when I turn the computer off although it is a lot duller then having a bright blue light keeping me awake all night. I do want the light to work when my PC is turned on though and this workaround stops that.

As a side reference, I have LED's in my fans and an LED lighting strip in my case that turn off just fine when I shut the PC down, this can't be some super difficult issue to resolve.

Thanks folks.
 
Mine doesn't turn off either mate. It only turns off if you turn the PSU off. It is still drawing power tho a very small amount I would guess.
 
Lol I was a bit like wtf when I first got it and so was the gf when she thought it was wasting electric but now I just use to it.
 
Heya ChrisPye999

The LED on the X61 is powered via the USB header connection. The same connection used to to provide software monitoring through CAM. Some motherboards provide power to this, and the USB ports even when the system is turned off, a feature I know you use to charge things but can also be used to wake the PC when its off via a keyboard for example. The side effect of this is with power still being provided to the port, the LED will stay on :(

Motherboards vary in the terminology, but if you did want to disable it let me know and I can point you to the right setting for your mobo but you will lose the ability to charge your phone when its off.
 
Guys, how is the fan volume/noise on your X61? I'm at a quandary whether to get this, or save money and get the H110i or even more on the H100i.

I know there will only be a few degrees C in it with my overclocked i7 2600k so I'm mostly concerned about noise, in my little uninsulated S340 case.
 
NZXT said:
Heya ChrisPye999

The LED on the X61 is powered via the USB header connection. The same connection used to to provide software monitoring through CAM. Some motherboards provide power to this, and the USB ports even when the system is turned off, a feature I know you use to charge things but can also be used to wake the PC when its off via a keyboard for example. The side effect of this is with power still being provided to the port, the LED will stay on :(

Motherboards vary in the terminology, but if you did want to disable it let me know and I can point you to the right setting for your mobo but you will lose the ability to charge your phone when its off.
Click to expand...

I appreciate you taking the time to write this but I'm sorry, I just don't see how losing a vital(ish) function of the motherboard to fix this issue is an acceptable solution to the problem.
 
claypigeon101 said:
Guys, how is the fan volume/noise on your X61? I'm at a quandary whether to get this, or save money and get the H110i or even more on the H100i.

I know there will only be a few degrees C in it with my overclocked i7 2600k so I'm mostly concerned about noise, in my little uninsulated S340 case.
Click to expand...

Only thing I can really tell you is that I replaced a Corsair A-50 heatsink with this and I don't really notice a significant reduction in noise. I do however, notice a significant reduction in core temps.
 
ChrisPye999 said:
I appreciate you taking the time to write this but I'm sorry, I just don't see how losing a vital(ish) function of the motherboard to fix this issue is an acceptable solution to the problem.
Click to expand...

No worries. Only other option currently is to turn the LED black however I have fed this back so hope this could be a future software fix


claypigeon101 said:
Guys, how is the fan volume/noise on your X61? I'm at a quandary whether to get this, or save money and get the H110i or even more on the H100i.

I know there will only be a few degrees C in it with my overclocked i7 2600k so I'm mostly concerned about noise, in my little uninsulated S340 case.
Click to expand...

The fan has a variable RPM from around 800rpm up to 2000+. Even at the highest setting it will be fairly unobtrusive when gaming / listening to music. The larger radiator will mean for the most part the RPM can be run much lower and managed through the CAM software.
 
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