Problem with new H510 build - help!!

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ne0

ne0

ne0

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*NB. this is now fixed - scroll down for solution /if you're having a similar issue*

Hi all

Tried hard to trouble shoot this one but starting to think something is faulty.

Put together a build into an NZXT H510 elite with the front facing RGB fans. I have mounted an x63 kraken to the back of those. I have also added an RGB fan to the back and top of the case making 4 fans total.

After a lot of confusion about how to wire up the RGB fans with the smart device, I have at least figured out how to daisy chain for the RGB and now the 2 extra case fans light up, however, the front facing fans which came pre-installed do not light up at all. To make matters worse NONE of the 4 fans are spinning at all which is leading me to believe something is wrong with the smart device, even though it clearing is getting power as 2 of the fans are lighting up.

When trying to boot, the MSI debugging light goes to CPU and then quickly to the DIMM's where it hovers for a bit before switching back to CPU. It then just keeps going back and fourth between the 2.

I have checked and double checked all connections.

The smart device with the fans plugged in is as follows:

Both front fans into splitter and then into Fan 1 (this is how it came pre-installed).
Case fan x 1 into Fan 2.
Case fan x 1 into Fan 3.

Both LED connections on the smart device were used up out the box.

All RGB is working apart from the 2 preinstalled RGB fans at the front and the LED strip - neither of these are working.

The smart device is powered by both the connection to the PSU via SATA and another power cable via USB directly to the motherboard.

When turning switching the PC on, the motherboard gets full power and everything lights up including the kraken x63 althought I'm not sure whether the pump is actually working or not as it's very quiet.

Please help, I have run out of ideas. I'm guessing the root of it is in the fact that the fans aren't spinning but that all leads back to the smart device?

Has anyone else built into this case before that can help?
 
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Actually thinking about it, the smart device has to be faulty. All RGB that IS working is being daisy chained off the X63 currently and NONE of the fans are spinning which suggests it's not doing anything at all.
 
OK I've got somewhere at least. For some messed up reason the Smart Device and Kraken USB headers needed to be swapped and now both are working. All fans are spinning and all lights are on.

Problem is, I still have the problem of no post and the debug light moving between the CPU and DIMM. The thing is, I transplanted both from my previous build to this one so I know they are both fine.

Is it possible that my CPU could have been fried seeing as I had booted it with no fans spinning and I'm guessing no Kraken cooling it? How long would it take for that to happen???
 
To be clear, the white LED debug light on the mobo lingers on DRAM then quickly switches back to CPU then quickly back to DRAM again; always lingering on DRAM. The manual is really ambiguous in that it alludes to either DRAM or CPU having a problem which is really unhelpful!
 
mickyflinn said:
Have you over tightend the kraken ?
Click to expand...

It's possible. Would that cause the issue? I read on another forum someone had the same issue with a short in that area. I deliberately used my weaker hand to tighten it but I guess it's entirely possible I over did it?

If I take both RAM sticks out it just sits with a solid white light on DRAM. If I try with just 1 of the sticks I get the same behaviour as before.
 
OK now I'm a bit further still. I moved both RAM sticks to slots 3 and 4 where I am able to get into the BIOS, however, this goes completely against teh advice in the manual, written on the motherboard AND it even gave me a warning when I booted up. Trouble is the pc will only boot with the RAM in these supposed 'wrong' positions. WTH!!!!
 
Over tight cooler can flex the motherboards so You could try and loosen the cooler a little.

Try one stick of ram in each slot to see which slots it would boot.
Then do the same with the other stick

If they perform exactly the same then I suspect its the motherboard but it could be the cpu.
Take out the cpu and see if there are any bent pins Make sure you don't ovetighten the cpu cooler when refitting it.
 
Morning

So I took the CPU out and low and behold straight away could see a bent socket pin. I've straightened it out with a knife so it now looks perfect. About to re-fit the Kraken. If this doesn't work then I guess I'll need to return it but hoping I found the issue!
 
Fixed!!!

Every time I build a pc I learn something new.

Lessons learned this time:

Combinations of SATA ports can be fussy depending on motherboard.
Components can be fussy about which USB port they use.
RAM socket failures can be caused by bent pins in CPU socket.
Always check for CPU socket pin damage BEFORE installing the CPU. Use a knife to gently straighten any bent pins up.

Hope this helps someone else some day.
 
ne0 said:
Fixed!!!

Every time I build a pc I learn something new.

Lessons learned this time:

Combinations of SATA ports can be fussy depending on motherboard.
Components can be fussy about which USB port they use.
RAM socket failures can be caused by bent pins in CPU socket.
Always check for CPU socket pin damage BEFORE installing the CPU. Use a knife to gently straighten any bent pins up.

Hope this helps someone else some day.
Click to expand...
Glad it's sorted.
 
mickyflinn said:
Your welcome

What system did you put together ?
Click to expand...

Most of it is in my updated sig. The original plan was to get the H510 elite inc. bigger ATX motherboard as my previous mini ITX system would not accommodate the new 3000 series gpu's plus I had given up trying to get good thermal performance in mini ITX cases.

Soon as I started transferring parts to the new case I realised that my kraken x52 was too small with 120mm fans so I got a kraken x63 delivered instead.

I actually took my time with this build as I sometimes tend to rush and get stressed out but I ended up with more teething problems than I have before anyway lol

Have to say the new case looks really classy, I'm very happy with it!
 
ne0 said:
OK I've got somewhere at least. For some messed up reason the Smart Device and Kraken USB headers needed to be swapped and now both are working. All fans are spinning and all lights are on.

Problem is, I still have the problem of no post and the debug light moving between the CPU and DIMM. The thing is, I transplanted both from my previous build to this one so I know they are both fine.

Is it possible that my CPU could have been fried seeing as I had booted it with no fans spinning and I'm guessing no Kraken cooling it? How long would it take for that to happen???
Click to expand...
You've probably overtightened the kraken or motherboard. I have the X73 and that happened to me but when I loosened it then it booted up...
 
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