Hi,
My Dell XPS 9550 has developed a problem whereby the Windows 10 search window will close by itself when I start to type a search term. On the odd occasion the window does not immediately close and it finds the app I am looking for, clicking on the app does not successfully open it. The problem only seems to occur when I search for certain default apps such as Edge or the Calculator and the apps concerned can be opened properly by finding in the windows app list.
I have tried running the following scans to see if it was a virus or malware problem and nothing came up: Avast, Malwarebytes, and Windows Defender. I also tried running the windows search trouble shooter and similarly nothing was found. I have tried restarting the laptop and ending the process for Cortana and restarting windows explorer. Anyone have any ideas as to what could be causing this problem and any suggestions on how to resolve the problem?
Thanks
My Dell XPS 9550 has developed a problem whereby the Windows 10 search window will close by itself when I start to type a search term. On the odd occasion the window does not immediately close and it finds the app I am looking for, clicking on the app does not successfully open it. The problem only seems to occur when I search for certain default apps such as Edge or the Calculator and the apps concerned can be opened properly by finding in the windows app list.
I have tried running the following scans to see if it was a virus or malware problem and nothing came up: Avast, Malwarebytes, and Windows Defender. I also tried running the windows search trouble shooter and similarly nothing was found. I have tried restarting the laptop and ending the process for Cortana and restarting windows explorer. Anyone have any ideas as to what could be causing this problem and any suggestions on how to resolve the problem?
Thanks