PROBLEM ?

[AgedIdiot]

I received my XSPC RS360 kit yesterday and have unpacked it this evening - to have a check that all is well.

Disappointed to find that the copper base of the Raystorm CPU cooling block has a few marks on it , including a fingerprint or two

Tried cleaning off with both Akasa Tim cleaner and Iso Alcohol - neither had ANY effect.- It appears that the copper is marked BUT although it might look a little unsightly it looks and feels smooth. It has a slight convex look and feel to it - centre might be a tiny ,little, bit higher.

Should I be RMA 'ing or is this pretty normal and nothing to worry about?

Also surprised to find that the Raystorm does simply dismantle into 3 bits i.e.block , with clear plastic cover , with smaller metal cover on top - Normal?

 

[AgedIdiot]

It was new - Will look to organise return ,although I hope do not have to return the whole thing ; it's big.

Will have to see what ocuk want - hopefully they can swap out

n.b. thanks for the advise ref. the coming apart.

 

[AgedIdiot]

Bit reluctant to 'Brasso' it - it being new and all.

Will ask ocuk and give it a go if ok'd

Does seem strange that somehow it appears that all the marks - fingerprints etc - are all 'below' the surface/ sheen.

Just a bit of a b...... really - bang go the plans for building this weekend

p.s. not sure what residue Brasso might leave !!!

 

[AgedIdiot]

Tried the Brasso clean - Worked like a charm ; all marks and fingerprints removed , along with a large quantity, per the white cloth I used , of general muck!

Now shining very nicely

My thanks to all posters and in particular 'Something Else' - you Sir are a star !