Problems networking @ home

schumi84

schumi84

schumi84

Soldato
Joined
5 Sep 2006
Posts
3,553
Location
West Ewell, Surrey
Hi there, have just recently purchased a new Linksys Cable/DSL Router (Model BEFSR41)to set up a small network at home, 2 pcs and my BT Internet.

At the moment i cannot get the internet to work through that router at all, and when both pc's are connected to the router, they can ping each other and the router, but when i try and access a shared folder on the other computer, it says that i am not authorised to access the given location, contact the server admin.

This has got very annoying now, and haven't even attempted to try and reconfigure the internet.

My config is:

Linksys Router IP : 192.168.1.3
(Running as DHCP server i think)

Main PC IP : DHCP enabled
Second PC IP : 192.168.1.4

I think the BT Voyager 210 Router IP is set to 192.168.1.1.

Any help would be appreciated as it is doin my head in, lol.
 
How do you have everything wired up, by the look of things you've got both the Linksys and the Voyager connected, you should only have one or other.
 
Ok there's a ton of things potentially going on here so ill try and address them all 1 by 1

Problem 1) You've got DHCP enabled on your main PC, and on your router. If your router is running DHCP you need to set both PCs to obtain IPs and DNS server's automatically. At the windows command prompt type ipconfig/release and then ipconfig/renew to release any current IP and request a new one from the DHCP

Problem 2) You've connected your BT Voyager Modem and the router. The Router replaces the modem so unplug the modem and stick it in the bin. Plug the router into the same socket that the modem was plugged into. That is unless you've bought a cable/DSL modem (which you've listed) which is wrong. You need an ADSL modem. Cable / DSL routers dont work with ADSL modems. DSL is an american technology and different to ADSL.

Problem 3) When browsing onto the other PC you get a "not authorised" message. This is different to the host being "not found". This is a file sharing permissions issue. Do you have Win XP Pro and have advanced file sharing enabled ? Have you listed File and Print Sharing in the list of exceptions for Windows Firewall / Your Firewall program. Have you got file and print sharing enabled on both PCs ?, have you got anything shared ?, what you have shared, what permissions have you set ?

Problem 4) internet not working. Can you browse onto the router. If you enter the Routers IP into internet explorer you should get the router's management functions. It will tell you in there if the router has connected to the internet. If it hasnt, its not a network issue, but your router. If you're router isnt connected, you wont either. If the router is connected, but you arent. chances are you wont be able to browse onto the router's web management utility

This could also be a DNS server issue

can you ping 216.239.59.104 ?
can you ping www.google.co.uk

both of these are the same address, but one resolved to IP, one a Hostname. If you can ping the IP but not the hostname, you have a DNS server problem, if you can't ping either, you have a connection issue either router (as explained above) or with your PCs (again c above, PCs need to get IPs automatically)
 
Last edited:
sja360 said:
argh i think you bought the wrong router mate, thats for Cable (i.e. telwest/ntl users)
Click to expand...

assume thats a typo

you cant insert a phone line into a cable router so im assuming he's looked the p/n of the website and copied the wrong one.

either that or he's plugged the ADSL modem into the wall, the ADSL modem into a cable router, and then the 2 PCs into the router

in which case his router is nothing more than a very expensive switch.
 
Last edited:
MrLOL said:
you cant insert a phone line into a cable router so im assuming he's looked the p/n of the website and copied the wrong one.
Click to expand...
you can insert an american style (square) RJ11 into a RJ45 Port, thats how i've extended my lead to reach the router upstairs.
 
sja360 said:
you can insert an american style (square) RJ11 into a RJ45 Port, thats how i've extended my lead to reach the router upstairs.
Click to expand...

lol i've never actually tryed it

just assumed that as they were different sockets it wouldnt work :)
 
RJ11 will fit in rj45 socket, the only time i have done it is to run modem wires through internal building wiring, i would have thought putting it into a router would do sweet fa, but i could be proved wrong
 
Cheers for the reply, thats a real pain that i have bought the wrong router, got it from a competitors website so hopefully they will allow me to RMA it, they are usually pretty good.

Gonna have to look at getting a different one then, any suggestions as to which would be the best switch to go for?

Soz for the noob thread, lol.
 
Hi

Have you turned of the DHCP server on the Linksys router as this is probably conflicting thwith the DHCP of the Voyager 210 router.

If you can RMA the Linksys and get a refund then i would as the way you are doing it is expensive all you need is a switch on ehtneret hub to connect to the Voyager 210 as that has a DHCP server and all you are wanting is a way to connect more than one ethernet cable to the router which the switch or hub would allow you to do.
 
Cheers there Homer, have put the request in now so hopefully will get a reply shortly. The Linksys itself was 28 quid, so not a massive amount, but would ideally like to get it sorted as cheaply as possible.

Will have a look around for a good alternative.
 
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