Problems with a RTX 2080 upgrade

[scrappysphinx]

Hi all, i have today received my new PNY RTX 2080 8gb XLR8 Gaming OC Twin Fan card. I have upgraded from a Palit GTX 1060 6Gb but i am having issues.

The rest of my system is as follows

Asus Rog Strix Z270H Gaming motherboard
2x 16Gb Corsair Vengeance LPX DDR4 ram
i5-7600K cpu
Corsair CX750M PSU
2x Samsung Evo 970 NVME M.2 SSD
2x Sata 3 SSD
2x Sata 3 4Tb HDD

I am connecting to a ROG PG278QR 27" 1440p 165Hz monitor via display cable

Issues i'm having

Micro freezing (complete lock up of system for a few seconds at a time)

Artifacts on screen during gameplay.

Complete lock up of pc and having to hold power to turn it off

Finally after another freeze and reboot device manager now has a yellow exclamation next to my video card. When clicking details i get "Windows has stopped this device because it has reported problems. (Code 43)"

This is not a cheap upgrade for me £650 so i really would like to find out the issue and sort it asap.

Anyone have any tips?

Thanks

 

[scrappysphinx]

Thanks for the tip, that was the very first thing i did when i received the card so all has been removed and fresh install from nvidia site.

 

[scrappysphinx]

The psu is 2 years old this month, the same as the rest of the system. GPU is powered bu 8+6 pin PCIE connectors, initially i had them using the same cable but now they are on separate cables.

Here's the latest pic i managed to get as it crashed and rebooted

https://drive.google.com/file/d/1-gxIFH2A1gc2wgb_yrmc4OH363BfwV34/view?usp=sharing

 

[scrappysphinx]

Nope

The attached screenshot above is on two cables

 

[scrappysphinx]

I was coming to that conclusion but was hoping against it lol

I'll call Amazon in the morning and see what they say about it

 

[scrappysphinx]

So after speaking to an Amazon rep it was either return for refund or return and replace.

I've gone for the replacement and hopefully the second one will be fine if not then it'll be return and refund.

Guess I'm now using the Intel 630 integrated gpu till the new one arrives as the 1060 I took out has already been sold on lol

 

[scrappysphinx]

Well truth be told I am completely overhauling my rig as it's two years old so started with the 2080.

On Tuesday I have the following arriving too

MSI MPG Z390 Gaming Edge AC motherboard
I7-9700K
Corsair H100i RGB cooler
CIT raider case
Intel 660p 1tb nvme ssd

I agree though, having some graphics temporarily is better than having no graphics.

 

[scrappysphinx]

Update

Old card was taken away this morning and new card arrived about an hour ago.

New card I'm guessing is old stock from a shelf as the box was quite dusty/dirty and one corner was torn. It went straight in, booted into windows, latest driver was installed.

RTX Justice demo runs nice and smooth
Ark Survival Evolved runs at about 55fps at ultra settings. More testing later.

New card seems to be much more stable for the hour or so I've had it.

 

[scrappysphinx]

Hi all, new card is definitely much better and has had no issues at all playing many games last night.
The only slight concern I have is temperatures.
I was hitting 75-78c according to afterburner while playing last night. I saw on nvidia site they are rated for up to 88c, should I be concerned or will I be ok?

I am putting everything into a new case today which has a few more fans (four on front, one on back and two on top for cpu radiator) than my current case (current case has a 120mm in front and one in back) which I'm hoping will help

 

[scrappysphinx]

I set fan to 50% in afterburner and was hovering around 71/72c. I then changed to 75% and was at around 60-63c