Problems with BT Broadband - Annoying!

[K3zzeR]

Hello,

I have a few problems with my BT Broadband connection. I'll give a brief description of my connection and then the issues in bullet points.

I'm on an 8MBPS connection using the BT HOME HUB. I am connected via ethernet. I live in Stoke-On-Trent, and am quite far from the exchange, so at peak hours I usually get 1MBPS, and after midnight about 2MBPS.

The problems:

1) Every so often my internet will disconnect and a new speed will be given to me. This happens usually at 4PM & 5PM & 8PM & 6AM. I have contacted BT several times to no prevail. It is really annoying as these are causing me difficulties for personal reasons in which I need to keep a stable internet connection.

2) Slow internet speed. When I use my BT Voyager 300 modem I get 3MBPS at peak hours, but with my BTHUB connected via ethernet I only get 1MBPS-1.8MBPS...

The main problem is number one, the constant disconnects. I understand it's most probably a problem on mine or BT's end, but I'm just wondering if theirs anything I can do at all to try and solve the problem : >

I'd appreciate any help for my 1st problem, and I understand my 2nd problem most likely isn't cureable. Cheers

 

[Matty__]

Welcome to my world!

the first problem is BT and the home hub - i used to get disconnected all the time and then never get reconnected or when i tired it wouldn't let me connect. i used to get the error of unable to contact the DCHP server when running cmd to release and renew the ip. so its almost like the home hub is refusing the connections it just had a minute ago.

i had enough of this as well as the port fiasco problem with it and so i bought a new
Netgear Wireless N router and i don't anymore of these problems. the speed still drops, but these speeds are variable which is only controlled by BT at the exchange but i don't get disconnected anymore and my ports stay open.