problems with couriers

[jbh110tdi]

so yesterday I had the courier company coming to collect my old steering rack as I got a refurbished one.
so I was in the drive working on the car and to get to my front door you would need to walk past my car.

so about 2.30 I gets a text telling me that they had came but no one was in!!
so my guess is with me being semi rural he couldn't be bothered to come the 6 miles up the road for one collection!!

I seem to get this regularly and it gets worse on the lead up to xmas.. anyone else get this problem?

 

[VincentHanna]

One of the downsides of being rural.

Couriers are on such tight schedules normally that '6 miles' both ways could be an extra 30 minutes for them

Having said that, they are providing a service so they should collect when they say.

 

[Avenged7Fold]

I have seen it happen, though it is probably rarer than you think.

It is very driver dependant but it is also true that different companies hold themselves to a different standard. Yodel are terrible for example and don't really care if their drivers chuck a parcel over the fence, while DPD have more guidelines for their drivers to follow.

The problem is that around this time of year until Christmas, there are loads of new temp drivers that dont work hourly but rather per parcel. The pay is abysmal and unless you get a lucky route and this encourages drivers who have to deliver out of the way, to skip a parcel as they will be able to do a few in the time it takes to do that one. The pay per parcel model does result in some drivers delivering as late as 10pm or on Sundays during the December order spells.

Likely your courier was on overtime filling in for someone elses route and decided to skip your parcel because its out of the way, since it is probably a tad on the early side for the temp couriers