Problems with my 9800 GT

[Scryus]

Hi there,

I've just built my new system today, and I'm having that dreaded problem of my graphics card being awkward, and crashing my system at various points. It's throwing artifacts, then freezing the system, it caused a blue screen as well. It's a refurb PNY GeForce 9800 GT from OcUK themselves.

Here are some images:

The blue screen crash report:

And I'll post some images of the artifacts when I can get them from my phone. Would be great if you can help.

One (should be completely grey background, all the red is artifacts

Another, this one while shutting down:

Jack.

Edit: Some extra info, I've updated to the latest drivers as per NVIDIA's website. I've connected the 6 pin pci-e adaptor and slotted the card into its slot, and hooked up my VGA cable to a VGA-DVI adaptor to plug it in. Am I missing something crucial?

The rest of the specs are in my signature.

 

[Tee Hee Johnson]

I thought screens like that were signs of corrupt RAM on the Graphics card?

Could be wrong tho!

Sounds like you have done everything right!

 

[Scryus]

I honestly have no idea, that's why I'm asking for help. Would this be covered by the RMA policy since I got it from OcUK?

 

[Tee Hee Johnson]

I honestly have no idea, that's why I'm asking for help. Would this be covered by the RMA policy since I got it from OcUK?

Never RMA'd anything, but I'd imagine it should be.

Give them a call, they are knowledgeable chaps and would be able to advise better about the problem and RMA process

 

[Purgatory]

That is a borked card send it back under DSR (distance selling regulations) if you can and get something else don't bother with RMA and having to wait to get it tested and it coming back as working and you have to foot the bill for it being returned and tested, then only to find you still have the same problem.


Just make sure if you have another graphics card to test that in the pc too and see if you get the same thing, if so check your monitor is right, also if you have a LCD TV or a Plasma TV with HDMI try the pc on there and see if you get the same thing if you do it's 100% a borked card or a bad cable somewhere, do make sure your cables are fine but if you use 2 different cables and get the same thing again borked card. If the TV image is fine and you was using a different video port on the Graphics card try that port on the TV if your TV can use that port too to rule out a bad port.


Try contacting OCUK here or just give them a call and see how they can help you, they are very good so don't panic

http://forums.overclockers.co.uk/forumdisplay.php?f=116

 

[Scryus]

Hi, thanks for the pretty comprehensive reply. I will contact them tomorrow about it. I can use the integrated graphics on my z68 board with zero problems, so its definitely the card, it seems.

Time to start looking around for a budget card

 

[T.Rood]

Having the same problem, with the same card.

Having the same problem, with the same card.

Onboard nVidia works fine... so it aint anything to do with 'drivers' or such.

Random blue-screens, corrupted display at the pre-bios level all the way through to Windows.

Will be contacting OCUK tomorrow to resolve this matter.

AMD X2 Athlon, 8gigs of RAM, Hard disks blah blah
connected on a ASUS M3N-HT Deluxe.

 

[CinderzFTW]

erm... my misses had a problem with her 9800gt when she got it from korea on ebay but i fixed it via baking it. she had a lot of artefacts also:

older cards are very easily baked especially older nvidia cards i.e. 8/9 series... i did it with my old 8800gts also and that worked for months afters, i still got it stacked away somewhere.

with a card that old, i bought you have any warranty on it tbh dude...

if you want to bake it.

1. pre heat oven to 200C
2. take off the cooler from PCB and remove any TIM
3. get a baking tray, cover it with foil
4. place the card GPU CORE FACING DOWN
5. leave in for 8-10 mins
6. take out and leave for 30 mins to cool down
7. apply new tim, but cooler back on and test!
8. should work xD