Problems with Network Printer (Xerox 6120N)

Sumanji · 28 May 2006 at 19:04

Hey,

Just got a Xerox Phaser 6120N, and connected it to my router via the built in ethernet print server. From the router setup page, the printer is being assigned an IP address and it recognises that it is connected. However no other computers on our network can ping that address, and the software provided on CD says it cannot find any network printers

Can anyone please suggest what I might be missing?!

Cheers,

Suman

Sumanji · 29 May 2006 at 21:29

*Bump!*

Anyone?

Sumanji · 29 May 2006 at 22:47

Yup, as I said earlier it is displaying the same IP as the rotuer has given it (192.168.1.3) and the subnet mask is correct (255.255.255.0) so there's no "supernetting" going on I guess? Nothing happens when I type the IP address in an IE window, and I don't think there's a remote admin feature.

It was listed as network ready out of the box so pretty sure it should work...

Cheers,

Suman

Sumanji · 30 May 2006 at 00:27

Just checked my router logs and there hundreds of lines like this:

2006.05.30 00:24:59 sending ACK to 192.168.1.3
2006.05.30 00:24:56 sending ACK to 192.168.1.3
2006.05.30 00:24:53 sending ACK to 192.168.1.3
2006.05.30 00:24:50 sending ACK to 192.168.1.3
2006.05.30 00:24:47 sending ACK to 192.168.1.3
2006.05.30 00:24:44 sending ACK to 192.168.1.3
2006.05.30 00:24:40 sending ACK to 192.168.1.3
2006.05.30 00:24:37 sending ACK to 192.168.1.3
2006.05.30 00:24:34 sending ACK to 192.168.1.3
2006.05.30 00:24:31 sending ACK to 192.168.1.3
2006.05.30 00:24:28 sending ACK to 192.168.1.3
2006.05.30 00:24:25 sending ACK to 192.168.1.3
2006.05.30 00:24:22 sending ACK to 192.168.1.3
2006.05.30 00:24:19 sending ACK to 192.168.1.3

Sending an ACK packet every 3 to 4 seconds... what's that all about?!

Cheers,

Suman

Sumanji · 30 May 2006 at 14:03

192.168.1.3 is the IP assigned to the printer. Not sure what you mean by "gateway setup as"? There is an option for "Default Router" and I entered the router's IP address into this field (even though it had auto-detected correctly).

Cheers,

Suman

Sumanji · 30 May 2006 at 19:22

Well there are only 2 other devices connected, neither of which are using the same IP address as the printer, but I'll give the manual assign a go...

...right after the Xerox engineer visits, because I managed to kill the printer with a bad firmware flash

oops.

Suman