Problems with new build from OcUK - Sysrep

[Nick1881]

I posted this in the customer support forum but had no reply.

Hi,

I had a new computer delivered yesterday, this PC is for my girlfriends parents after I recommended Overclockers to them.

Having switched on the machine for the first time this evening it comes up with a window called Sysrep, I have never heard of this before, it appears after every reboot. I Google'd and people said to run it, I tried to run it but it had a fatal error, again I Google'd and people said to try ending a process relating to Media player. After a couple more reboots the machine got stuck before windows with the message "Setup is starting services"

If I install W7 again using the supplied disc should it be ok?

Thanks

 

[Nick1881]

Neither have I. I did read on a Microsoft site that the OS should be reinstalled.

 

[Nick1881]

I popped into Overclockers today and spoke to TwsT, he said I'm ok to reinstall windows so I've just done it, nearly got it all ready now.

Thanks for the replies.