Proffesional development

hargi · 4 Sep 2007 at 08:52

Got a meeting with my boss today about proffesional development and to talk about me and what i want to do and that.
I had been toying with the idea of topping up my foundation degree but not doing that now as i wont have the time.
So started reading towards the Desktop technition microsoft cert as im a desktop It help desk.
The only problem is, is that skills wise im as developed as i can be for the job i do and theres no real progression in my job, no where for me to get promoted or even develop my job. Its not even that well paid for what i do.
So im looking for other jobs, but what do i say when i go see the boss today.
I mean theres loads of training i would like to do( css courses,photoshop,programming), but its not really related to my job. My skills that i learned at uni are just wasted here, just doing microsoft office stuff and topping up the printer. The only courses/training i have seen that relate to my job are either like ECDL ( which i dont want to do as its less a qualification than what i have got) or things on how to deal with people that i have already been on.

Any advice?

hargi · 4 Sep 2007 at 09:21

Yeah the only problem is theres no where else they can move me so i can get more of a challenge, so basically im stuck here till i find something else.
Slinwagh is there much difference between the microsoft Desktop helpdesk on and the ~ITIL one?
Tried googling for it got some sites but a bit confused at what is on the corse

hargi · 4 Sep 2007 at 11:46

kefkef thanks for that in your opinion which out of the 2 would be of most benifit to me. Like i say i work out in a helpdesk most of the problems are either microsoft office or network logging problems, that i can sort no problem other than that i just do VLE stuff. Im not planning to stay in this job much longer for lack of money and prospects.
which out of the 2 would you recomend, i know there different and will suite different people but if you had to choose one what would it be

hargi · 4 Sep 2007 at 11:54

think its £ 13,000. and thats after 2 years

hargi · 4 Sep 2007 at 12:07

yeah i been working here 2 years and am on that. i came in with no "work experience in IT" as such, but i did have my Foundation degree in ICT ( which is a year short of bveen a full degree)

hargi · 4 Sep 2007 at 12:26

so what you recon 2 years experience should be worth?
and which would give me the better career prospects?

Edit:sorry just seen your replies earlier up to answer my question

hargi · 4 Sep 2007 at 12:52

Cheers mate,
your career path looks something like what id like mine to turn out to be. Think i should be looking to get off the first line now and be in a office somewhere.
Is there anything in 2nd/3rd line thats not just hardware? will there be like softwere stuff in there too?

hargi · 4 Sep 2007 at 13:15

cheers i just stole your career path and im going to use that to show my boss what i want to do

I take it that service management is better than ops manager.
Did you do much training yourself to get from 1st to 2nd/3rd? and what about after that, did you do any in your own time?

hargi · 5 Sep 2007 at 08:32

Ev0 take it your the same as me desktop support/dogsbody/ anything else that nobody wants to do.
KefKef sounds daft but you have inspiered me though id be stuck doing entry level jobs forever but now i have a plan.
After my meeting yesterday i told her that i was applying else where and she said she could understand it, and that they would do what ever they could to help me. which was good

hargi · 17 Sep 2007 at 15:41

Sorry to bump this but i got the job at a new place, as VLE admin/ e-learning developer. So now in the 2nd tier, so obviously the MSDST is no longer relivant for me. Any idea on what i should do? whats the difference between ITIL and PRINCE which do you think will be relivent.