Programs not loading

[bikemad04]

Hi,

Have noticed recently programs such as iTunes and nero don't load,

When I click them I get a little loading circle for a split second then nothing, I try again and still nothing but programs are showing up in processes each time I click the program, If not deleted from processes sometimes half hour or an hour later the program might pop up but it doesn't respond so cant do amything with it, As its two different programs a fault on the program itself is unlikely?

Also windows media player, if I click a song to play it loads and plays, but I cant click on the program without if freezing,

I have done virus scans and nothing, I am now stuck what to try next, any help would be great specs below.

 

[bikemad04]

Hi thanks for the replys, I only recently reinstalled windows a few weeks ago,

Will try your suggestions and let you know how I get on thanks again.

 

[bikemad04]

Hi again to do the chkdsk, is it just chkdsk in command line?

If so I have done that and it says 0 in bad sectors.

 

[bikemad04]

Yes was no problems will do it again and take a screenshot of the results to make sure, Wasn't happening before the reinstall, but I did reinstall because of a virus an my pc would not boot at all but after the reinstall was all fine until now,

Another thing I tryed to download combofix to desktop but it doesn't show on my desktop, if I search for it and then click it it doesn't load and does the same as the other programs,

Currently installing kaspersky now, thanks for help.

 

[bikemad04]

 

[bikemad04]

Ok will try the file checker, yes all updates was installed and up to date,

Cant see the option for root kit remover I have full scan, quick scan, objects scan and vulnerability scan window, have I got the correct version it's kaspersky PURE,

Got to go out now so carry on when I get home thanks for help.

 

[bikemad04]

Ok back now have run the root scan and came up with nothing,

Managed to get combofix to work but it's saying I have Kaspersky pure and AVG have scanners active, but I have unistalled both programs restarted pc and it's still saying it, on the warning it says having them active could lead to possible machine damage, will it be ok to run? or is there something left over from the programs? thanks.

 

[bikemad04]

Have now run combofix and the problem is still here,

Is there anything else I can try before reinstalling, as that is a last resort thanks.

 

[bikemad04]

well you dont want kaspersky and avg at the same time they can conflict and just cancell each other out.
try this http://www.geekstogo.com/forum/files/file/413-roguekiller/ roguekiller if there is any viruses it will kill the process then use avg to remove it , if anythink is there.
then try a system restore .

Ok thanks will do that and reinstall AVG.

 

[bikemad04]

Bad processes: 0

Registry Entries: 2
[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

It says choose mode 2 for deletion should I do this? thanks again.

 

[bikemad04]

Ok thanks, not yet will do a restore now, sorry dont know what event viewer is,

When I click the program it shows up under processes multiple times depending on how many times I click it, dont know if thats what you mean,

Also just remember was playing a game the other day and it just froze, had to force restart then windows wouldn't load, had to go in to safe mode and do a restore dont know if that has anything to do with this? cant be sure but the problem may of only started after then thanks again.

 

[bikemad04]

Have tried the above but no fix

Will listen to more ideas but if not fixed by the weekend then a fresh install it will have to be,

Thankyou all that have helped you have all been great

 

[bikemad04]

Loverly will soften the blow if I have to do a fresh install

Few programs I need iswell, once again thanks mate been a great help.