I'm trying to do a partial window 10 reset "remove apps & settings, but keep files." This on a PC that was originally windows 7, but had the fee update to Windows 10.
Its just started to become slow and get cluttered, so I thought it might benefit from a reset. (it's a relatives machine)
Everything appears to go as it should, until the machine does the re-start. It gets to the page asking you to choose the keyboard type but it's just not seeing the keyboard or mouse. Keyboard is a generic PS/2 purple connector. The mouse is a little logitec wireless USB type.
Before trying to do the reset everything worked as it should.
Any ideas? Am I missing a trick?
Its just started to become slow and get cluttered, so I thought it might benefit from a reset. (it's a relatives machine)
Everything appears to go as it should, until the machine does the re-start. It gets to the page asking you to choose the keyboard type but it's just not seeing the keyboard or mouse. Keyboard is a generic PS/2 purple connector. The mouse is a little logitec wireless USB type.
Before trying to do the reset everything worked as it should.
Any ideas? Am I missing a trick?