PS3 - No image

kkelly · 15 Jun 2009 at 21:19

Hey guys

My PS3 is just over a year old and now has no display via hdmi. No one moved it or touched it, going to phone Sony tomorrow will they fix it for free?

What is there normal turn around time?

Thanks Kevin

kkelly · 15 Jun 2009 at 21:24

Thx will give it a try when the tv is free gf is watching house now

kkelly · 15 Jun 2009 at 22:45

Looks like a call to Sony

kkelly · 16 Jun 2009 at 12:04

Hi guys,

Tried it with the hdmi cable I use for my xbox and still didn't work phoned sony and they want me to try reset it via the SD connection but I will need to wait until I am home

kkelly · 16 Jun 2009 at 22:04

Tried both of my dad's Panasonic plasmas and my tv has 4 hmdi slots and I have tried all 4 on different cables.

Will phone again tomorrow and let you know how I get on

kkelly · 17 Jun 2009 at 21:48

They want a 165 to replace it :/

kkelly · 12 Jul 2009 at 20:51

Good news guys

I complaint to Sony directly rather than the call centre number and they are giving me a replacement for free

On another note after all this hassle, I no longer want a ps3 and will be sticking with MS as at least they don't make you jump through hopes for a replacement.

kkelly · 12 Jul 2009 at 22:23

Hi guys it worked via the scart connection that came with it, and it worked for a day or two after the reset but would randomly go to a black screen mid film/game. I dont like sonys serivce as I have been phoning emailing for nearly a month to get them to look at a console that was only 1 month out of warranty when I phoned them the first time.