PS4 and broadband connectivity

[martink]

Evening all,

Having problems with a PS4 that's stopped connecting to the web, been fine for years. Provider is Virgin and most kit connects, although my son is highly critical of speeds with his Xbox.

Just spent a couple of hours on the phonewith a tech guy, that proved fruitless. (got a headache now too!)

Anyway, has anybody had a similar issue that they manage to resolve?

Thanks,
Martin

 

[martink]

Thank you. Happy to buy another router if that's what's needed. must check contract-length too...