PSN + Billing Card problem

CliffyBiro

CliffyBiro

CliffyBiro

Caporegime
Joined
1 Mar 2008
Posts
26,303
I received a new debit card after the details of my previous one were stolen.

Tried to add this new card yesterday to add funds to my PSN wallet. New details went through fine. Went onto Store to add funds and it said the details were invalid. Went back to Acc. Managment and edited the details, making sure that everything was 100% correct, and adding a MR to the cardholder name just incase. Invalid it says. It eventually locked me out for 24 hours.

So, now I'm trying to add it again and it has told me twice already that the card details are invalid. One more strike and I'm out.

The guy from Sony PSN support just said to make sure I was entering the details correctly. Lot of help that was.
:mad:
 
Is your card fine ordering stuff from other sites and stuff?

I had a similar problem with my old card (albeit on Steam, rather than PSN) - could be down to the card itself rather than the details. Just a thought.
 
what bank out of interest?
Im having trouble with my bank(nationwide) rejecting anything from paypal to my annoyance.
 
I've just noticed that £2 is going missing from my account every time they block me from changing the card details. :mad:



I.E. My balance says one figure, but my available balance is £2 less, without any record of a charge/payment on the statement.
 
Yeh it is broken and they don't seem to be doing anything about it.

I was trying to buy Sunday and Tuesday and it does not work. Doesn't add my card and just keeps on saying that it is either incorrect or unavailable.

Bit poor really.
 
Ring the bank.

They've probably put a fraud flag on the card, which is blocking or causing a rejection on the PSN store. That £2 test is usually just a small payment to validate the account*

*This may be Sony attempting to send a test transaction for validation, or it could be your bank playing funny buggers.
 
OK, I've just called the bank and they said it's all fine on their end. They even had a record of the £5 attempt being made.

EDIT: And the people at Playstation Store support are just fobbing it off as an intermittent problem. :rolleyes:
 
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I had problems with the verified by visa scheme once blocking a debit card payment of Credit Card bill. At least I assume that's what it was since they were the only people I couldn't check with.
 
Would it be bad of me to find a Ha Ha pic?

nelsonmuntzlb3.jpg


Naah its always appropriate :p

ps3ud0 :cool:
 
i know how annoying that can be, had the same thing happen to mine before.

every thing has to be the exact same as it appears on your statements and it even rejects if you dont use caps in the right places :(
 
Ive stopped using my card for PSN purchases as you can get a £20 or a £50 psn voucher for less than face value at many online stores. I had to do this a month or 2 ago and had no issue at all though, seems a bit strange.
 
Well twist my nipple nuts and call me Susan.

Tried in desperation one last time, but rather than choose to add £5 to my wallet, I selected £10 and it went through straight away.
 
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