PSN, point me in the right direction please?

Soldato
Joined
6 Jan 2009
Posts
6,488
Location
Hertfordshire
Hey guys, not overly clued up on the PSN network and i need a little help.

I bought a Psp a while back and set myself up on psn with my current active email address. i used this on my psp for a few weeks and then bought a ps3. however at the time i could not (for some reason) log in on my ps3 with the details that i thought where correct for my account, So being impatient and wanting to use the psn features on the ps3 i set up another account with an alternative email address.

This was ok but recently the alternative email address i have been using I no longer wish to use and i want to be able to recieve all my psn related emails to my main email account so i can keep track of things easier. Now I am aware that you can change the email accounts that are tied with each psn ID, However the email account i want to use says that i cannot use it. Im assuming because its seen as already in use?

I have tried to reclaim the previous psn id with a password reset but it keeps saying that the information listed is incorrect when i input my DOB and email address?? I have no idea where to go from here and a quick google on contact details so i can explain to sony what has gone on in hope of resolving it has failed me.

Any help to resolve this would be much appreciated.
 
have you looked in the manuals for the psp or ps3 to see if theres any contact details for a sony support number?

thats all i can think off.
 
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