Push button start Malfunction ?

[ShiWarrior]

Has anyone had this error message before ?

I have checked :

Main battery
Key fob battery (replaced)
Error Codes (none)

The only thing i could try next is disconnect the battery for for a period of time and reset everything

but I'm trying not to do that because (and i think its possible what the problem is) I have a Viper alarm fitted 4 weeks weeks ago, and its been fine, and its still fine, no problems at all anywhere. just an error on the dash display


Id would like to ask motors for ideas

Thanks

 

[ShiWarrior]

What car is it?

if that helps
Mk4 Mazda 3 (2019 - 2025)

 

[ShiWarrior]

I'd be talking to whoever installed this to start with, seems a little too coincidental that you've installed an aftermarket alarm and now the keyless start is playing up.

i did that, they said its keyfob battery
I've changed it, no difference, so i was going to get back to them again, but i thought i would post here first

 

[ShiWarrior]

I wonder whether it's the same issue we had with our 2019 Mazda CX5? This manifested itself as "Key not detected" on the dash when pressing the start button. We had to have a whole new keyless entry system fitted to fix it.

at the moment it starts fine, the dash hasn't said this as of yet though