Job description is :
Example Duties:
Undertake training in Quality Assurance in software testing through the ITIL (Information Technology Infrastructure Library
http://www.itilofficialsite.com/Qualifications/ITILQualificationScheme.aspx ) training programme
Conduct all customer software support (full training will be given)
Undertake software testing and ensure it complies with standards outlined in the ITIL standards
Nature of work undertaken:
This role requires someone with great communication skills, attention to detail and a methodical approach who can act as an intermediary between software users and the software developers.
You will work with the clients to understand the issues that they are having with their software system, identify ways in which it can be improved or developed to resolve these issues, communicate these developments back to the technical development team who do the coding in the software, and then when the alterations have been made, test the systems to ensure that they work as they were intended..
We believe in bringing in the right people with the right aptitudes to undertake a job and in training them to excel in their area of expertise. Therefore, for these roles, We are far more interested in graduates who have a logical, methodical and organised approach to their work and in training them up rather than any particular experience or IT background.
So if that sounds like you, make sure you apply as this growing business could offer plenty of opportunity for professional growth and career progression. These roles will act as a bridge between the business and the development group.
