Question regarding sky offer cancellation

rdb2012 · 20 Nov 2016 at 20:16

I think I have just messed up. I gave my notice to cancel today for the Sky TV as my offer will be ending in Jan. I logged into my account just to see what offers there are. There was 50% off. So I wanted to find out more about the prices and I just clicked on "take the offer" thinking I will get to choose which bundle and find out the exact prices. But, it turned out that I confirmed the offer.

Anyone know if I am stuck with a 12 months contract or can cancel it?

Thanks

Kol · 20 Nov 2016 at 20:23

Cooling off period surely. Should be in the Ts&Cs somewhere.

rdb2012 · 20 Nov 2016 at 20:33

Nothing regarding cancellations

rodders · 20 Nov 2016 at 20:38

Most things have 14days?

Uther · 20 Nov 2016 at 20:54

I have a nasty feeling there isn't a cooling off period. You might need to phone and ask.

rdb2012 · 20 Nov 2016 at 20:59

Oh man.

MissChief, any ideas please ?

Kol · 20 Nov 2016 at 21:04

I wouldn't panic just yet. Jump on live chat, I'm sure you'll be fine. Each year I renewed they have sent through documentation just as if it was a new contract.

rdb2012 · 20 Nov 2016 at 21:12

I hope so, chat is closed now. So I'll give them a call first thing in the morning.

Thanks guys