Question to Valve Index owners - please help!

Deks · 2 Dec 2019 at 20:51

Hi all,

I received my Valve Index today and have had a nightmare and need some advice.

Apart from the horrible whinning noise coming from both base units (lighthouses) I set up the lighthouses in my computer room with both the lighthouses pointing at my head I put my headset on and get a lovely image of being in a room for about 5 seconds then I lose the image and everything goes bright grey with no image for maybe a few seconds then I get the proper image back then all goes bright grey again with no image. I have tried everything, updated the firmware, even set on of the lighthouses pointing straight at the headset in front of my face.

This bright grey total light and no image is this what happens if you lose tracking? This is my first question, or does it sound like it could be another fault like with the cable to the headset or something. Any comments or help would be appreciated

Thanks

Deks/Mike

Deks · 2 Dec 2019 at 22:00

Thanks for the reply vincent. I read somewhere that you can use just one lighthouse. Ie so each are independent? But I would say they could see each oth but i'll try again tomorrow.

What I dont understand is why why i would get a grey screen if tracking got lost? Wouldnt the picture still be sent via the graphics card?

Deks · 3 Dec 2019 at 15:25

Thanks for the reply. I was reading up on the nightmare some people have had with the grey screen and it ended up having to RMA the headsets and the replacement ones being fine.

Anyway this morning I tried 2 things. Firstly I swapped from a usb3.1 port to a 3.0 port but the other thing I thought of was I use Bluetooth wireless mouse. I unplugged this and inserted a wired mouse. Since doing this I havnt had a drop out of signal since. It's just a shame the damned base stations are so noisy. I guess I have to put up with this.

Right I need to get back to landing on the moon in the Apollo HD thing I bought on steam.

Deks · 3 Dec 2019 at 23:55

Hi Lokiss, the decent to the moon is amazing. I still haven't succeeded and have killed Buzz Aldrin about 10 times so far :-)

. It really makes you think how amazing an achievement the first moon landing was. I'm a real space nut and VR has really brought this home. I loved the last bit where you are in total dark and then see some light and its daybreak as as you orbit the moon. It all starts to light up and your whole screen is then taken up up by the surface of the moon. It was about £3 or so on steam last week and worth every penny.

Deks · 4 Dec 2019 at 23:47

Absolutely stunning. I still cant believe we landed on the moon without a disaster. Seeing it in VR for me is amazing something no DVD of bluray I own could ever comd close to. I"m still stunned at it all