Soldato
- Joined
- 20 Oct 2008
- Posts
- 12,082
Asking here because there must be people around that deal with HP Care Packs on a regular basis.
I recently had a HP monitor (LP2475w) replaced that was covered by a Post Warranty Care Pack (excellent service BTW). I now have a monitor that's still covered but has the wrong serial number.
When I had one of these monitors replaced a couple of years ago I eventually managed to find the correct website and obtained a revised certificate. This time I've drawn a blank.
Any suggestions? I'd like to get things straight before the current extension expires as I'll probably be extending again if the cost is sensible.
I recently had a HP monitor (LP2475w) replaced that was covered by a Post Warranty Care Pack (excellent service BTW). I now have a monitor that's still covered but has the wrong serial number.
When I had one of these monitors replaced a couple of years ago I eventually managed to find the correct website and obtained a revised certificate. This time I've drawn a blank.
Any suggestions? I'd like to get things straight before the current extension expires as I'll probably be extending again if the cost is sensible.