Quick question about moving my hosting

funkyphantom · 20 Jul 2011 at 19:43

Hi guys,
Just wondered if some kind soul would be able to help me?
Ive just recieved a bill for £203 from 'Streamline.' Which is the name of the company i use to host my website. Its been up for around 4 years or so now, and ive noticed the costs steadily increasing over time. Ive had a shop around and a search on here and found 'TSOHOSTS' seem to have a good name, and looks like i could save a few quid by moving over to them.
The only thing i am worried about is the domain name. Streamline gave me a free domain name when i signed up with them all those years ago. How do i go about using it with a different company?
Thanks
Funky

funkyphantom · 20 Jul 2011 at 20:08

Thanks for your quick reply. Ive just done a 'Whois' search but its unclear to me who owns the Domain name. The domain is www.biggamidlandsection.com who do you think the domain name is registered to?
Thanks

funkyphantom · 20 Jul 2011 at 20:38

I guess i'd need to contact them. http://help.e-zekiel.com/templates/Manual/details.asp?id=31606&PG=resources&CID=25824 This seems to suggest they cant hold it and charge me for it?

funkyphantom · 20 Jul 2011 at 20:40

visibleman said:
You are by the looks of it. You should be able to change nameservers/DNS settings from within your Streamline control panel. Although I’m guessing you're wanting to move away from Streamline completely in which case you'll want to do a domain transfer from Streamline to Tsohost; although I’ve always been told to separate your domains from your hosting company so I use 1and1 (could also use 123-reg, namescheap etc See who is the cheapest) for my domains and Tsohost/Vooservers for my hosting.

Thanks ill have a look in my control panel.

funkyphantom · 20 Jul 2011 at 20:41

visibleman said:
Having a look on Streamline support site, http://www.streamlinesupport.net/article.php?id=90 it looks like they don't charge.

Doh!! thanks for that, i should have looked there in the first place lol

funkyphantom · 20 Jul 2011 at 20:48

The buggers wont allow me to log into my control panel, they just hit me with a 'pay here' form. Ive sent a support ticket asking how I can go about it. Ill let you know what they say.
Cheers guys.

funkyphantom · 20 Jul 2011 at 21:14

Ya its the bill for the next 2 years services mate. I knew it was due, because they kept reminding me my credit card had expired and i needed to renew it. Its a good job i didnt otherwise they would have taken £203 quid out of my account