Quick Question on Ram speed.

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GDL

GDL

GDL

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I have two sets of the below type of memory, ordered at different times.

Kingston HyperX 16GB (2x8GB) PC3-19200C11 2400MHz Dual Channel Kit - Black/Red (HX24C11BRK2/16-OC)


The Gigabyte software reports back that my ram is of two types.

Slot 0: PC3-10700(667 MHZ)
Slot 1: PC3-12800I(800 MHZ)
Slot 2: PC3-10700(667 MHZ)
Slot 3: PC3-12800I(800 MHZ)

XMP Profile 2 is active, but no manual overclocking is in place.

Is this right or was I sent a slower ram set for either the first or second order?

Thanks.
 
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Your ram is all 2400cas11 from the photo of the sticks.

But you are running at 1333mhz.

665 x2 = 1333 which is what the cpuz memory tab shows.


Make sure the boards BIOS us up to date.

Make sure you save+exit when you set the XMP profile in the advanced memory section of the BIOS.
 
BIOS is already at the latest version without going down the beta route, which I'd rather not.

Setting the ram at anything higher than 655 and the bios reports a boot failure and won't boot after a restart.
I can't set the XMP profile on it as I get the same results as above, thou it was set before in the bios, looking at the CPU-Z results now to the image linked above there are no changes, so I guess it wasn't applying correctly before hand either.

So at the moment, I'm stuck with it running gimped.

I'm tempted to raise a customer service request on the ram that's reporting back a slower speed, yes it's stickered as the ram I purchased, it was also delivered in a red plastic bag rather than the sealed box the first set came in, maybe it's flawed somehow.

I've swapped the ram around, which reports back the new ram stick config so I can rule out the memory channels.

EDIT:

Tried taking out the gimped set and bingo. First boot (The auto setting in the bios) reports back this.

Did the same to the gimped set and auto picks it up at the slower speed, and refuses to boot if set any higher.
I did this test in both memory channels as well with the same results.

I can't set the XMP profiles 1 or 2 without the boot failure but at least I'm getting the correct speed back for the memory, I've raised a customer service thread to send the gimped set back to them.

Thanks stulid.
 
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Just using two sticks reports back at either the higher speed set, or the lower speed set.

Using a mix, pulls everything down to the slower speed.
 
See what each stick at a time does and maybe that finds the dodgy stick, if they all work on their own then try adding some system agent voltage (SA)
 
Tried just the slow speed ram as a standalone unit in each of the four slots, both reported back the slower speed in each slot, the only thing I can't physically test is another board as I don't have one. :(

I don't want to apply SA voltage because of the risking damaging it Stulid, it's already running slower than it should and I don't want anything that could ruin it being replaced by Customer Services.
 
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