Quick upstream/downstream power level check please :)

[FARGO]

Hey guys, sorry for the wall of text below but I was wondering if anyone can check my downstream and upstream power levels for me?

I'm on Virgin 10MB and have been having some performance issues of late. Had some issues earlier in the year, apparently caused by the power levels - Virgin sent me a new router and the troubles seemed to stop. It's playing up again and I'm wondering if it could be the same issues.

Any insight would be greatly appreciated

Thanks!



Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 331000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+


Downstream Channel
Lock Status Locked Modulation QAM256
Channel ID 160 Symbol Rate 5360537
Downstream Frequency 331000000 Hz Downstream Power -1.1 dBmV
SNR 40.0 dBmV


Upstream Channel
Lock Status Locked Modulation QAM16
Channel ID 3 Symbol Rate 2560 Ksym/sec
Upstream Frequency 22200000 Hz Upstream Power 47.5 dBmV


Primary Downstream Service Flow
Downstream(0)
SFID 9394
Max Traffic Rate 10240000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps


Primary Upstream Service Flow
Upstream(0)
SFID 9393
Max Traffic Rate 512000 bps
Max Traffic Burst 1600 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 1522 bytes
Scheduling Type Best Effort

 

[FARGO]

Shameful bumpidy bump

 

[Doctor McNinja]

They seem ok to me but I could post them on the virgin media forum if you'd like.

 

[Hairybudda]

Yup, upstream and downstream power levels don't look very good, you should probably ring tech support.

 

[PistolPete]

Nothing wrong with those stats at all.

Recommended levels for 10Mbare

Downstream Power: -3 to +7dBmV downstream (yours is -1.1)
Downstream SNR: 32dB min, 35dB or above recommended (yours is 40dB)
Upstream Power: +40 to +50 dBmV (yours is 47.5)