R9 290 not displaying on monitor

[ElliottC420]

A friend of mine received a gigabyte R9 290 today and due to the forum registration being dysfunctional I'm having to post on his behalf.

As the title suggests the card does not output anything to the monitor, not even the bios splash or anything. The 6 + 8 pin connectors are plugged in and the fans on the card are running. Any ideas of how we could resolve this problem? Replies greatly appreciated.

Also since changing to the new card the mouse + keyboard don't light up.

 

[ElliottC420]

He's using a digital monitor but connecting it through HDMI, just as he did with his old card (GTX 660)

Specs:
PSU: Corsair CX600
CPU: i5 3570k
MB: Gigabyte Z77-D3H

 

[ElliottC420]

Okay i'll let him know and get back to you, thanks!

Just a side note though, I got an R9 290 a while back and am using the exact same mobo and that worked on the same bios.

 

[ElliottC420]

turns out it was the bios, thanks a lot! Do you know if this version of the bios changes the fans behaviour? Ever since I updated one of my fans stops working and kind of twitches now and again, and it seems that my friends case fans have stopped altogether since updating