Ram dead?

[scorchedbee]

last November I bought
My basket at Overclockers UK:

• 1 x Team Group Dark T-Force 16GB (2x8GB) DDR4 PC4-25600C16 3200MHz Dual Channel Kit - Black/Grey (TDGED4= £79.99
• 1 x MSI B450 GAMING PRO CARBON AC (Socket AM4) DDR4 ATX Motherboard= £119.99
• 1 x AMD Ryzen 5 3600 Six Core 4.2GHz (Socket AM4) Processor - Retail= £158.99
• 1 x Kolink Castle Midi Tower Case - Black= £42.95
• 1 x PowerColor Radeon RX VEGA 56 Red Dragon 8GB HBM2 PCI-Express Graphics Card= £299.99
• 1 x Corsair Force MP510 series 960GB NVMe PCIe M.2 Solid State Drive (CSSD-F960GBMP510)= £179.99

Total: £881.90 (includes shipping: £0.00)
​

(wow prices have gone up! except the 3600 and mobo!)

It wouldn't boot today with the LED indicator stuck on before a POST.

I took out one ram stick and it posted, I removed the other ram and inserted the extracted one, no post. I put both ram in different slots, no post. I put the suspect ram in another slot in single channel config.... no post. Even tried resetting the bios just to try.

I then borrowed my fathers 2x 8gb 2400mhz team group ram, tried in multiple slots, posted every time.

I have just purchased (https://www.overclockers.co.uk/cors...zen-tuned-ddr4-memory-dual-kit-my-4c1-cs.html) and its coming tomorrow (from a different etailer I'm afraid)

currently posting from said PC with one ram stick in. Can I RMA the set of ram? How does that even work?

 

[The Old School Gamer]

• Lifetime Warranty with OcUK.

Certainly sounds like an faulty single stick.
Give them a call tomorrow or make a post in the private support forum.

https://forums.overclockers.co.uk/forums/component-technical-support.119/

Not sure how it works.
They will probably issue you an RMA number and then you return both sticks / the kit to them.

 

[scorchedbee]

Yeah ill drop them a call tomorrow, surprised how well its running with single channel 8gb to be honest!