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Random black screen/reboots on new build

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Joined
15 Mar 2006
Posts
448
Location
Vancouver, BC
Built new rig for a friend last night using a Zalman Z11 plus case along with a Hyper 212 cooler, Asus z77 motherboard, i5, gtx660, corsair 2x4GB ram, SSD, HDD and DVD. We left the the side off during the build and no issues, and my friend also played wow for 2 hours this morning no issues. Then he put the side on and was getting random black screens which caused a restart and safe mode option on boot. Could the hyper 212 be touching the side of the case and causing an issue? I asked him to test with the side off and no issues then again with it on and it will black screen within 10 minutes. Could it be shorting somehow, or maybe overheating, although thats harder to believe as the case has 5x 120mm fans.
 
Do you still have the stock cooler ? I had a similar issue when I first built . Was caused by too much pressure on one side on the cpu mount.

You could dust the inside of the case side lightly with talc , if the pipes are indeed touching they would leave marks in the talc residue , at least that way you would know . Might help.
 
Thanks for the suggestions, the cooler was not touching the case, we were wondering if maybe the gfx was overheating hence the black screen, either way we removed the side panel for testing, fitted it again and no issues since then.
 
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