Random BSOD

XiS111 · 24 Feb 2009 at 22:55

Im getting random BSOD's lately, i did a bit of google searching for a clue of whats going on and how to fix it, but cant seem to find an explanation to fit my description.

Running Windows Vista Home Premium x64

system_service_error

stop: 0x0000003B (blah blah a load of zeroes...)

anyway.. screenshot here:

lord filbuster · 24 Feb 2009 at 23:24

I did a bit of searching, and it looks like a difficult error to pin down, but i think it might be a hardware issue. Tried running memtest?

XiS111 · 24 Feb 2009 at 23:27

i did a memory test and a hard drive test in my system bios, because this HP laptop seems to have this function, zero errors.

SimonC · 24 Feb 2009 at 23:27

Have a look in the event viewer it may give more info.

XiS111 · 24 Feb 2009 at 23:34

i've got event viewer up.. but i've not used it before, should i be looking out for something?

EDIT:
found this? would this be related?

Pinter75 · 25 Feb 2009 at 00:00

Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION
The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

Try updating your video driver, the disk errors look dodgy too, as both the stop error, and the event viewer mention a paging opertaion.

XiS111 · 25 Feb 2009 at 00:08

hmm im on the nvidia beta drivers... for laptop, they give a better frame rate in games compared to the previous drivers, but i'll try downgrade it now.

how would i fix the disk errors?

pingwing · 25 Feb 2009 at 00:22

I had that one alt-tabbing out of the original half life last week.

I think its the nvidia drivers (try some different ones)

Pinter75 · 25 Feb 2009 at 00:23

The disk is only a warning, not critical. It is probably due to the BSOD stopping the paging suddenly, hence the error.

beta drivers = not oficially released product = computer goes wierd.

Stick to a release one, and see how that works.

Uninstall vista, install XP - everything works on that ;-)

SimonC · 25 Feb 2009 at 00:26

http://www.laptopvideo2go.com/ Plenty of nvidia drivers there, I have 177.92 for XP and havn't had a problem, might be worth a butchers.

UniqueID · 25 Feb 2009 at 01:01

do you have any external hard drives plugged in? might be worth removing to see if the errors disappear.

XiS111 · 25 Feb 2009 at 01:04

installing the 185.20 drivers from laptopvideo2go, thanks SimonC.

XiS111 · 25 Feb 2009 at 14:41

woke up and found this one

lord filbuster · 25 Feb 2009 at 14:45

That's probably a corrupt driver, tried installing some older graphics ones? Try unistalling, reboot into safe mode and run something like driver cleaner, then reinstall some older graphics card drivers. If that doesn't work, it might be a hardware fault.

XiS111 · 25 Feb 2009 at 14:48

damn it lol... dont really want to go back to any older drivers as they make my frame rates so sluggish

downloading : Nvidia DOX drivers 181.22 hope they work

XiS111 · 1 Mar 2009 at 12:13

0x00000005 bsod came back today

anymore ideas?

Tetras · 1 Mar 2009 at 20:14

How many dumps you got?

You could try debugging some (run dbg program in admin mode, right click):
http://forums.majorgeeks.com/showthread.php?t=35246

Might give you more info.

XiS111 · 1 Mar 2009 at 22:18

think i've had two of those 0x0000005 dumps so far, i'll look into the debugging stuff later, just wanted a simpler way to sort it

SourChipmunk · 2 Mar 2009 at 14:32

Simplest way is the debug the memory dump.

http://www.microsoft.com/whdc/DevTools/Debugging/default.mspx

I would be willing to bet you could do with a firmware update on your HDD, as it seems the paging operations are timing out and reporting some false information to the controller.