random computer crashes

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Joined
18 Nov 2010
Posts
532
my computer has been getting random crashes recently, sometimes just a complete freeze (cant do anything put reset the computer) or a blue screen. I'm a novice when it comes to tech stuff so what should i be doing to find out what the problem is?
 
XFX ATI Radeon 6950 2048MB GDDR5 PCI-Express Graphics Card
Intel Core i5-2500K 3.30GHz (Sandybridge) Socket LGA1155 Processor
Gigabyte P67A-UD3 Intel P67 Chipset (Socket 1155) DDR3 Motherboard - (Sandybridge)
Antec High Current Gamer 520W Power Supply
Antec 300 Three Hundred Ultimate Gaming Case - Black
GeIL 4GB (2x2GB) DDR3 PC3-12800C9 1600MHz VALUE PLUS Dual Channel (GVP34GB1600C9DC)
Samsung SpinPoint F3 1TB SATA-II 32MB Cache - OEM (HD105SI)
Creative T3130 2.1 Speaker System (51MF0395AA003)
Samsung SH-S223C/RSMS 22x DVD±RW SATA ReWriter (Black/Silver/Biege)
 
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sun 19/07/2015 20:14:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\071915-20373-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848)
Bugcheck code: 0x116 (0xFFFFFA80048C8010, 0xFFFFF8800413F848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Sun 19/07/2015 20:14:54 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF8800413F848)
Bugcheck code: 0x116 (0xFFFFFA80048C8010, 0xFFFFF8800413F848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



On Thu 25/06/2015 13:57:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\062515-18532-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xB848)
Bugcheck code: 0x116 (0xFFFFFA8003D8F010, 0xFFFFF88004153848, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR





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Conclusion
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3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
 
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