Random Crashing of display, need help please

Captain Carling · 6 Nov 2024 at 19:51

Hi all, I have a weird problem where my Samsung G9 Monitor randomly crashes. I have set it up my driving rig and mid race, the image will stall and then shrink (around an inch) and then go black screen. This all takes around 5 seconds and then it comes back on.
It's not causing the pc to crash, just the screen. I have updated the G9 to the latest firmware and changed the display port cable.
I am also running a G8 monitor for normal gaming and don't seem to be having a problem with that, so I assume the GPU is okay.
I'm running the G9 monitor at 240hz which I know has been a problem in the past, but I used to use this one for COD and never had a problem then.
Any ideas?

Captain Carling · 6 Nov 2024 at 20:57

Webzta said:
anything in event log?

New cable def the right standard?

New cable is ESL Gaming Cable 5m. Where in Event log do I need to look?

Captain Carling · 6 Nov 2024 at 21:55

Webzta said:
check in system & application, look out for any display adapter / driver ones.

Have you tried with gsync disabled or cap fps lower?

Okay, thanks I'll have a look. I'll give the gsync idea ago tomorrow and get back to you.
Thanks for helping btw

Captain Carling · 7 Nov 2024 at 09:19

freddie64 said:
Does it do it if you disconnect the G8 monitor?

I'll give that a try when I get in later

Captain Carling · 7 Nov 2024 at 20:55

Right, all I've done is unplugged the other monitor and run some races and so far so good. Normally it would have crashed during 18 lap races for sure.
So what have I done wrong in the settings for two monitors then?
I haven't set it to dual monitors as I wanted it to only see the one that was switched on if you know what I mean.